Awanit Kumar
Operation Executive
V+P Dhangarha PS Baniyapur Chapra Saran
Summary
Dynamic professional with a proven track record at Concentrix, excelling in client retention and loyalty through strategic relationship building. Skilled in problem-solving and utilizing advanced CRM tools, I enhance operational efficiency and drive productivity, ensuring compliance and exceptional service delivery. Committed to fostering strong client connections and optimizing outcomes.
Overview
7
7
years of professional experience
2
2
Languages
Work History
Sales Executive
RBS DRUG FORMULATION PRIVATE LIMITED
Patna, Bihar
12.2025 - Current
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
Advisor
Concentrix
03.2025 - 08.2025
- Developed long-lasting relationships with clients to ensure consistent retention and loyalty.
- Utilized advanced CRM tools to track client interactions efficiently while maintaining detailed records of their individual goals, preferences, and concerns.
- Navigated complex regulatory requirements to ensure compliance in all advisory activities.
Operations Coordinator
Koncept Research Centre
08.2019 - 03.2021
- Enhanced customer satisfaction by resolving issues in a timely manner and providing exceptional support.
- Collaborated with area managers to evaluate needs and optimize operational plans.
- Developed strong relationships with clients, maintaining open lines of communication to promote loyalty and retention.
- Boosted productivity by establishing effective communication channels between departments.
- Worked with vendors to make purchases and reconcile invoices.
- Reported issues to higher management with great detail.
Education
Master of Arts -
IGNOU
New Delhi 04.2001 -
10th -
RPVV Tyag Raj Nagar
Lodhi Road New Delhi 04.2001 -
Bachelor of Arts -
Dyal Singh College
Lodhi Road 04.2001 -
12th -
RPSV President Estate
New Delhi, India 04.2001 -
Skills
Presentations and public speaking
Problem-solving
Career planning
Decision-making
Time management
Strategic planning
Product knowledge
Timeline
Sales Executive
RBS DRUG FORMULATION PRIVATE LIMITED
12.2025 - Current
Advisor
Concentrix
03.2025 - 08.2025
Operations Coordinator
Koncept Research Centre
08.2019 - 03.2021
Master of Arts -
IGNOU
04.2001 -
10th -
RPVV Tyag Raj Nagar
04.2001 -
Bachelor of Arts -
Dyal Singh College
04.2001 -
12th -
RPSV President Estate
04.2001 -