Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Quote
Timeline
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AWANTIKA GAVAHANE

DEPUTY OPERATIONS MANAGER
MUMBAI

Summary

Committed and experienced Trade Finance Officer with 5+ years of experience in preparing and processing international trade finance documents. Skilled at managing export/import letters of credit, documentary collections, and other related financial instruments for clients. At HDFC Bank, identified discrepancies in documentation to reduce risk exposure . Experienced in AML compliance regulations and SWIFT operations .

Overview

5
5
years of professional experience

Work History

Deputy Operations Manager

HDFC BANK LTD
MUMBAI
08.2021 - Current
  • Collaborated with international banks and financial institutions to facilitate global trade transactions, negotiating advantageous terms for clients
  • Interact closely and manage Product / Client expectations by on boarding new clients on timely manner.
  • Utilized knowledge of global banking regulations and laws to ensure compliant management of export/import finance operations with 100% accuracy rate.
  • Advised team of 10+ trade finance officers on loan structuring, letters of credit and other regulations; reduced processing time for all transactions by 25% while ensuring compliance with legal requirements.
  • Thoroughly evaluated financial documents from clients to ensure accuracy before approving payment requests; improved due diligence process by 75%, resulting in fewer discrepancies and delays in disbursements.
  • Coordinated with banks and financial institutions to arrange for trade financing for clients, ensuring that all transactions were conducted in compliance with relevant regulations.
  • Reliably administered the entire end-to-end process of international payments & collections from invoice processing to document preparation and funds disbursement
  • Managing foreign inward remittance which is cross-border money transferring product where Foreign Exchange Houses and Banks are remitting money to Indian banks via NEFT, IMPS, RTGS and DC
  • Processing forthrightly RBI Reporting regarding inward remittance purpose code wise with DR/CR Entry
  • Managing proper processing of remittances via System within prescribed TAT along with processing of activities .
  • Adhering to Compliance transaction processed post verifying all required documents.
  • Processing forthrightly RBI Reporting regarding inward remittance purpose code wise with DR/CR Entry.
  • Creating reversal of Wrong Credit and Fraud Transaction Mark; holding communication with branch for reversal of fund.
  • Processing remittance in TAT and data reconciliation on daily basis.
  • Preparing & providing data as required for Internal/External Audit.
  • Attending & resolving the customer (Exchange House/Bank) and branch complaints within TAT.
  • Organizing meetings where identified issues are discussed and providing recommendations for same.
  • Coordinated with General Manager in different operational issues and promotional activities.
  • Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer

Credit Administration Officer

JARO FINCAP PVT LTD
MUMBAI
09.2019 - 03.2020
  • Analyzed applicants' financial status and credit and property evaluations to determine loan feasibility.
  • Reviewed and verified income, credit reports and employment histories for each borrower.
  • Obtained and reviewed credit reports, credit references, credit insurance and financial statements to establish credit limits for new accounts.
  • Adhered to banking standards and government lending guidelines for loan services.
  • Organized and finalized loan applications for underwriter review.
  • Checked appraisals, title information and insurance documents for each property.
  • Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.

Business Analyst

HEXAGON GLOBAL IT SERVICES
MUMBAI
10.2018 - 08.2019
  • Conducted interviews with key business users to collect information on business processes and user requirements.
  • Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
  • Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
  • Improved business direction by prioritizing customers and implementing changes based on collected feedback.
  • Evaluated business requirements, leveraging information to forecast costs relating to hardware, software and consulting.
  • Produced accurate and timely collections reports, facilitating measurement, decision-making and engagement with customers.

Associate

STATE STREET SYNTEL PVT LTD
MUMBAI
03.2017 - 09.2018
  • Worked varied hours, days, nights and weekends as business needs dictate.
  • Managed customer relations and customer service through daily communication and interaction.
  • Maximized customer interactions by promptly identifying needs and wants.
  • Increased customer satisfaction significantly within department.
  • Collected, arranged and input information into database system.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Generated reports detailing findings and recommendations.
  • Coached staff on daily performance and conducted evaluations to constructively address concerns.
  • Created solutions for customers to satisfy specific needs, quality and budget

Education

MBA - FINANCE

GURU NANAK INSTITUTE OF MANAGEMENT STUDIES
MUMBAI
05.2015

Skills

  • Banking Operational Management
  • Trade Finance Operations
  • Documentation Review
  • Client Onboarding
  • UAT Testing
  • Audits & Compliance
  • KYC/AML Compliance
  • Team Building/ Training & Management
  • Team Support
  • Customer Satisfaction
  • Professional Relationships
  • Operational Excellence
  • Operational Efficiency
  • Employee Supervision
  • Customer Care
  • Setup and Installation

Languages

English
Upper intermediate (B2)
Hindi
Advanced (C1)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

If the doors of perception were cleaned, everything would appear to man as it is: infinite.
William Blake

Timeline

Deputy Operations Manager

HDFC BANK LTD
08.2021 - Current

Credit Administration Officer

JARO FINCAP PVT LTD
09.2019 - 03.2020

Business Analyst

HEXAGON GLOBAL IT SERVICES
10.2018 - 08.2019

Associate

STATE STREET SYNTEL PVT LTD
03.2017 - 09.2018

MBA - FINANCE

GURU NANAK INSTITUTE OF MANAGEMENT STUDIES
AWANTIKA GAVAHANEDEPUTY OPERATIONS MANAGER