Dedicated Certified Medical Assistant with a proven track record of providing exceptional patient care and clinical support. Proficient in medication administration, vital sign monitoring, and patient record management. Recognized for reliability, adaptability, and strong teamwork skills. Collaborates effectively with healthcare professionals to deliver positive outcomes. Extensive knowledge of medical regulations and policies. Demonstrates a strong dedication to informed patient care, administrative excellence, and confidentiality. A thorough team contributor with strong organizational capabilities. Adept at handling numerous projects simultaneously while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant (CCMA)
Hancock Regional Hospital
09.2024 - Current
Performed numerous administrative duties, Preformed Prior authorizations for medicine procedures scans and equipment's.
Contacted patients for appointment reminders and help schedule patients for procedures and appointments.
Sanitized, restocked, and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Called and faxed pharmacies to submit prescriptions and refills.
Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
Collected and documented patient medical information such as blood pressure and weight.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Taught patients about medications, procedures, and care plan instructions.
Prepared and administered medications to alleviate patient symptoms.
Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
Medical Assistant
Indiana Internal Medicine Consultants
09.2022 - 07.2023
Obtained client medical history, medication information, symptoms, and allergies.
Performed medical records management, including filing, organizing and scanning documents.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
Conducted patient follow-up calls to monitor treatment progress and answer any questions.
Sales Associate
Victoria Secret
01.2022 - 12.2022
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Solved customer challenges by offering relevant products and services.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Food Service Worker
Chartwells
01.2018 - 06.2022
Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Maintained safety standards by properly handling food and adhering to sanitation guidelines.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Registered Nurse, Emergency Department at Hancock Health/Hancock Regional HospitalRegistered Nurse, Emergency Department at Hancock Health/Hancock Regional Hospital