Summary
Overview
Work History
Education
Skills
Languages
Websites
Timeline
Generic
Axa George

Axa George

Kochi

Summary

Senior HR recognized for enhancing productivity and ensuring efficient task completion. Expertise in employee relations, talent acquisition, and workforce planning. Proven ability to communicate effectively, solve problems, and adapt to meet organizational demands. Strong interpersonal skills utilized to create a positive work environment and advance HR initiatives.

Overview

9
9
years of professional experience

Work History

Senior HR Associate

STRADA/Alight
Kochi
08.2023 - Current
  • I was selected to travel to Europe as part of an onsite opportunity to work in the Spain office, and I completed the backlog tickets.
  • Processed promotions, demotions, and work data changes for Assignment and Contract Team.
  • Maintained constant communication with European team to clarify client requirements.
  • Cleared backlog tickets while working onsite in Spain as part of company initiative.
  • Coordinated with European process owners and agents as part of Onboarding, Leave, and Termination team during onsite travel.
  • Developed SOP documents for Compensation & Payroll team covering four essential topics.
  • Handled transactions and employee inquiries through ticketing system efficiently.

HR Manager

ALGORITHMA
Kochi
01.2023 - 07.2023
  • Analyzed employee surveys to identify areas of improvement in workforce productivity.
  • Conducted recruitment process for new hires, including job postings, interviews and background checks.
  • Developed and implemented HR Policies & procedures that align with company's goals & values.
  • Conducted performances evaluations and Provided feedbacks and coaching to employees to help them reach their full potential.
  • Coordinated Onboarding & orientation programs for new hires to ensure a smooth transition into the company
  • Reviewed applications for positions within the company according to pre-determined criteria.
  • Monitored attendance records and leave requests for accuracy and completeness.

HR Associate

Williams Lea
Cochin
09.2020 - Current
  • Part of Global HR Team - providing HR support for US employees.
  • Exposure in cloud-based HRIS solution - 'Workday', daily analyzing of employee data.
  • Hiring to Exit process, Payroll, Leave Management and Benefits
  • Responding to queries, requests of employees through ticketing system (Service Now & JIRA) & dealt with employee queries (voice and data support)
  • Analyzed competitive data & created New hire reports in Excel.
  • Employment Verification for Ex- employees
  • Quality Check for Job change letters such as Promotion & Transfer letters prepared by team members.
  • Constant Email communication with Employees, Managers & HRM.

HR Executive

Wipro Limited
Cochin
07.2019 - 03.2020
  • Worked for team :Onsite Offer Generation for USA, APAC, Europe, LATAM and GCC region
  • Tracking the resume numbers and ID of the employees based on their region & place of joining
  • Creating & releasing employment documents like Offer Letter, Extension & Contract letters for Employees.
  • Managed over 60 Employee Id's and Resume Numbers per day for offer generation.
  • Generating employee ID's by enrolling into the required tools (Synergy, SAP & Taleo) Active Interaction with Recruiters of Onsite through mails & Phone Calls.
  • Administered benefits programs, analyzed compensation & other competitive data.
  • Educated staff on HR software functionality with special emphasis in SAP, Synergy and Embark features.

HR Executive/Recruiter

Gateway Institute & Recruitment Services
Cochin
10.2017 - 07.2019
  • Shortlisting candidates for the post of Medical Professionals abroad
  • Overseas Recruitment and Visa Processing
  • Tracked requirement from clients and collected database through which short listing of different profiles was done
  • Ensured complete client satisfaction as well as customer satisfaction while communicating with them.
  • Creating content for Facebook Post and SMS alert for the reach of requirement to maximum candidates

Technical Specialist

Sutherland Global Services
Cochin
03.2017 - 09.2017
  • Answered Voice calls to provide information about products and services, take/ cancel orders, or obtain details of complaints of Product McAfee Antivirus Software.
  • Managed over 40 to 50 Customer calls per day and achieved targets along with incentive criteria.
  • Kept records of customer interactions and transactions, recording details of inquiries, complaints, and comments.
  • Follow up to ensure that appropriate actions were taken on customers' requests.
  • Have experience on working with CRM & CST which are customer service tools.
  • Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
  • Created support documentation that empowered and enabled user community to extend skills, leverage system features and find resolutions to questions without intervention from support team.
  • Explained technical information in clear terms to non-technical individuals to promote better understanding.
  • Completed troubleshooting and diagnostics on company resources.

Communicative English Faculty

Goan Institute International Consociation Pvt Ltd
Cochin
05.2016 - 03.2017
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Developed team communications and information for Team Leader-Team Member meetings.
  • Instructed through lectures, discussions and demonstrations
  • Trained school students using teaching aids, instructional software, multimedia visual aids & study materials.
  • Instructed students on variety of skills, including communication skills in English through games and activities like role play.
  • Kept records of Team leader Team Member meetings monthly.
  • Communicated with Principal of respective school for approval to introduce new activities among students which helped them improve their communication skills.

Education

Bachelor of Arts - English, Communication & Journalism

M.G University
Kottayam
04.2016

Skills

  • Human Resource Management
  • Excel
  • Excellent communication skills
  • Interpersonal skills
  • Client Management
  • Talent acquisition
  • Leadership skills
  • Organizational skills
  • Recruitment
  • Tools: Oracle, Success Factors, HRIS-Workday, Service Now, JIRA,SAP, Synergy
  • Candidate Sourcing
  • Training & development
  • Salary Negotiation
  • Business operations
  • MS Office (Word, Excel & PowerPoint)

Languages

English, Malayalam, Hindi

Timeline

Senior HR Associate

STRADA/Alight
08.2023 - Current

HR Manager

ALGORITHMA
01.2023 - 07.2023

HR Associate

Williams Lea
09.2020 - Current

HR Executive

Wipro Limited
07.2019 - 03.2020

HR Executive/Recruiter

Gateway Institute & Recruitment Services
10.2017 - 07.2019

Technical Specialist

Sutherland Global Services
03.2017 - 09.2017

Communicative English Faculty

Goan Institute International Consociation Pvt Ltd
05.2016 - 03.2017

Bachelor of Arts - English, Communication & Journalism

M.G University

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Axa George