Consumer Behavior Trends
AYAAM KHAN
Recent Marketing Graduate
New Delhi
Summary
- Marketing graduate with expertise in digital campaigns, sales growth, and customer engagement.
- Proven ability to drive brand visibility and revenue through strategic social media and advertising.
- Strong background in retail operations, inventory management, and team collaboration.
- Analytical thinker with hands-on experience in market research and consumer behaviour.
- Skilled in content creation, WordPress, and data-driven decision-making.
Overview
2025
2025
years of professional experience
2
2
Certifications
2
2
Languages
Work History
Barista
Starbucks
04.2022 - 12.2024
- Managed store operations, ensuring workflow efficiency, and exceptional customer service.
- Built lasting customer relationships, fostering loyalty, and repeat business.
- Handled cash transactions and prepared beverages and food items with adherence to quality standards.
Marketing Advisor
Line
01.2020 - 12.2020
- Boosted sales by 30% through targeted Facebook ad campaigns, and influencer collaborations.
- Managed online and in-store customer interactions, enhancing brand engagement.
- Oversaw inventory, sales, and stock management, while ensuring customer satisfaction.
- Developed and maintained the company website using WordPress, Canva, and Elementor.
- Led content creation and social media strategy across platforms.
Marketing and Communications Volunteer
Universal Fashions
- 02.2017
- Managing the exhibition organized by the company.
- Increased engagement for the brands through customer interaction.
Marketing Department Volunteer
University of Delhi
05.2017
- Collaborated with volunteers to design and distribute promotional materials, elevating awareness for a cause.
- Coordinated promotional events for a local non-profit, increasing community engagement by 20%.
Education
Post-baccalaureate Diploma - Marketing
Thompson Rivers University
Kamloops, BC08-2025
Bachelor of Commerce -
University of Delhi
01.2016 - 1 2019
Skills
- Persuasive Communication
- Collaborative Leadership
- Social Media Marketing
- Market Research & Consumer Behavior
- Retail & Inventory Management
Certification
Fundamental of Digital Marketing
Interests
Personal Finance & Market Analysis
Travel & Cultural Experiences
Timeline
Barista
Starbucks
04.2022 - 12.2024
Marketing Advisor
Line
01.2020 - 12.2020
Marketing Department Volunteer
University of Delhi
05.2017
Bachelor of Commerce -
University of Delhi
01.2016 - 1 2019
Marketing and Communications Volunteer
Universal Fashions
- 02.2017
Post-baccalaureate Diploma - Marketing
Thompson Rivers University