AYAN MAZUMDER
OPERATION AND MARKETING MANAGER
CHENNAI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
32
32
years of professional experience
3
3
years of post-secondary education
Work History
HEAD UNIVERSITY RELATIONS
USDC GLOBAL (JAIN Skills)
BANGALORE
01.2021 - Current
- Working as a Head - University Relations for USDC GLOBAL. Presently I working for projects under university relations. My role is to connect with new projects like institutional collaboration. And post collaboration executions like smooth functioning of the entire admissions process. Approaching and reaching out to the prospective Universities to on boarding of them for our admission platform. Handling the online assessment platform. Also liaising with accreditation and approval authorities for smooth function of academics offering and programs.
- In terms of Admission: Leadership role to spearhead the campaign, with complete strategic planning towards the growth of the organization Team building, Strategy, and planning of admission target for the season, of session branding, marketing ting, ATL and BTL activities, Digital marketing webinar and seminar, and Event planning . Website inputs, organizing and participating Webinar and seminar. Execution of admission and post-admission activity. ERP management and revenue process settlement.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Learned and adapted quickly to new technology and software applications.
- Gained strong leadership skills by managing projects from start to finish.
- Excellent communication skills, both verbal and written.
- Developed and maintained courteous and effective working relationships.
- Resolved problems, improved operations and provided exceptional service.
- Proven ability to develop and implement creative solutions to complex problems.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Gained extensive knowledge in data entry, analysis and reporting.
Zonal Business Manager
JAIN Skill (USDC)
Delhi & Kolkata
01.2021 - Current
- Spearheading the business development through Channel Partners in terms Online Higher Education admission in North and East India
- Developing the partner Ecosystem for JAIN Online in entire North India
- Supported regional managers, adjusting sales goals and processes for each region based on zone metrics and company objectives.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Managed revenue models, process flows, operations support and customer engagement strategies.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
SENIOR MANAGER
JIS Educational Initiatives
Kolkata
01.2019 - 01.2021
- Spear heading Admissions in my assigned territory.
- Planning and budgeting of Admission campaign.
- Planning and execution of all promotional activity.
- Digital content creations ,
- advising student innovation and incubation cell of the intuitions.
- MIS and database management and , handling the admission team and creative team.
Zonal Head
ICFAI UNIVERSITY (IGID)
KOLKATA
01.2017 - 01.2018
- Initial role was the formation of Branches and launching it the mainstream to develop business was the key role. This included the talent acquisition, administrative inception, structuring the team under Branch manager,
- Data management, MIS and call management.
- Marketing through ATL and BTL activity, Conducting workshops seminars by interacting through the different educational institutes,
- Imparting Training to team members for B to B and B to C interaction.
Regional Channel Manager
HCL INFOSYSTEM (HCL LEARNING)
KOLKATA
09.2015 - 01.2017
- Worked on leads generated by sales team to set up additional meetings.
- Adopted and optimized tool usage among marketing teams to deliver business results.
- Maximized coverage within defined regions to penetrate organizations to utilize products.
- Synthesized business operations to make strategic recommendations on go-to-market and potential coverage models.
- Coordinated sales activities with partners and resellers to identify and close new business.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
State Sales Manager
Extramarks Eduaction
KOLKATA
06.2012 - 06.2015
- Finalized sales contracts with high-value customers.
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation.
- Developed and managed budgets to confirm proper use of resources and maximize profitability.
- Introduced cost-saving initiatives to reduce losses and increase profit margin.
- Contacted key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts.
- Executed successful promotional events and trade shows.
- Attended industry conferences and tradeshows to stay up-to-date with market trends and customer needs.
- Modeled strong negotiation skills to help team members close tough deals with lucrative clients.
- Managed team of [Number] regional sales representatives and consistently achieved high sales targets.
- Effectively recruited and hired highly talented individuals bringing exceptional skills and expertise to sales team.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
Teacher, Co-curricular Coordinator
The Modern School
Barmer , Rajasthan
04.2011 - 04.2012
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Supported student physical, mental, and social development using classroom games and activities.
- Graded and evaluated student assignments, papers, and course work.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Incorporated multiple types of teaching strategies into classroom.
- Developed and administered tests for students to measure academic proficiency and understanding.
- Implemented creative ways to foster curiosity for complex principles through hands-on learning and planned activities.
- Advised and counseled students to help them develop skills and knowledge required to succeed.
- Participated in parent teacher conference to discuss developments of students and increase support.
- Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement.
- Liaised between faculty, staff and administrators to coordinate educational program delivery.
- Tracked educational program progress to identify strengths and opportunities.
- Collated feedback and performance data to create insightful program reports.
- Implemented student assessment and evaluation processes, aiding program success.
Senior Technical Staff
Indian Air Force
Bnagalore, Ambala, Pune , Barmer
03.1991 - 03.2011
- Developed new network hardware with advanced features and improved performance.
- Implemented process improvements to smooth development cycle and increase collaboration.
- Created innovative solutions to meet changing market demands and future growth plans.
- Designed robust improvements to survey and reccee by applying technical knowledge and incorporating changes from senior staff.
- Developed and tested software solutions to meet operational needs.
- Analyzed user requirements and developed solutions to meet needs.
- Performed tests of functionality, security, and performance of different workstations and devices.
- Provided basic end-user troubleshooting and desktop support.
- Wrote and updated detailed technical documentation.
Education
BBA - Multimedia Management
JAIN UNIVERSITY (ONLINE)
BANGALORE 07.2022 - Current
Bachelor of Arts - Economics , Political Sc. , Sociology
University of Calcutta
Kolkata 08.1993 - 07.1995
Special Program - General
Indian Air Force
New Delhi 04.2001 -
Diploma - Photographic, Film, And Video Technology
Electrical & Instrumentation Trg Inst
Bangalore 04.2001 -
Skills
Supplier relationships
Customer Relationship Management (CRM)
Key stakeholder relationship building
Student relationship development
Partner Relationships
Key relationship management
Parent-teacher relations
Timeline
BBA - Multimedia Management
JAIN UNIVERSITY (ONLINE)
07.2022 - Current
HEAD UNIVERSITY RELATIONS
USDC GLOBAL (JAIN Skills)
01.2021 - Current
Zonal Business Manager
JAIN Skill (USDC)
01.2021 - Current
SENIOR MANAGER
JIS Educational Initiatives
01.2019 - 01.2021
Zonal Head
ICFAI UNIVERSITY (IGID)
01.2017 - 01.2018
Regional Channel Manager
HCL INFOSYSTEM (HCL LEARNING)
09.2015 - 01.2017
State Sales Manager
Extramarks Eduaction
06.2012 - 06.2015
Teacher, Co-curricular Coordinator
The Modern School
04.2011 - 04.2012
Special Program - General
Indian Air Force
04.2001 -
Diploma - Photographic, Film, And Video Technology
Electrical & Instrumentation Trg Inst
04.2001 -
Bachelor of Arts - Economics , Political Sc. , Sociology
University of Calcutta
08.1993 - 07.1995
Senior Technical Staff
Indian Air Force
03.1991 - 03.2011