Ayan Kaidhakath
Swansea
Summary
Motivated and adaptable part-time worker with strong work ethic, excellent time management skills, and a valid right to work in the UK. Proven ability to work independently or as part of a team. Strong customer service, communication, and problem-solving skills gained through prior experience in Swiggy. Seeking a part-time role to contribute to a dynamic team while managing academic/professional commitments.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Representative
Swiggy
Bhopal
06.2023 - 02.2024
- Answered customer inquiries and provided accurate information regarding products and services.
- Identified areas of improvement in customer service processes and suggested changes accordingly.
Education
Master of Science - Biomedical Engineering
Swansea University
Bay Campus, Swansea09-2025
Bachelors of Technology - Bioengineering
Vellore Institute of Technology
Bhopal, India07-2024
Skills
- Customer consulting
- Call Management
- Communication Skills
- Collaborative Relationship Development
- Feedback Analysis
- Flexibility with shifts
Certification
- Internship at Internshala for business communication skills
Availability
Available for part-time work on the following days:
- Tuesday: 5:00 PM – 9:00 PM
- Wednesday: 5:00 PM – 9:00 PM
- Saturday: 10:00 AM – 6:00 PM
Flexible with evening and weekend shifts, and open to additional hours if needed
Timeline
Customer Service Representative
Swiggy
06.2023 - 02.2024
Master of Science - Biomedical Engineering
Swansea University
Bachelors of Technology - Bioengineering
Vellore Institute of Technology
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