Ayan Mukherjee
Bengaluru
Summary
Experienced analytics consultant with strong analytical skills seeking transition to product management. Collaborative, stakeholder management skills, and project leadership experience. Familiar with agile methodologies and customer-focused mindset. Passionate about identifying market opportunities, driving product development, and delivering successful outcomes
Overview
9
9
years of professional experience
1
1
Certification
Work History
Product Owner
ITC Infotech India Pvt. Ltd.
Bengaluru
07.2019 - Current
- Product strategy: Led the development of a product improvement roadmap and features for global supply and project management applications for a leading brewery manufacturer, aligned with business objectives.
- Stakeholder management: Defined the product vision by communicating with stakeholders, including customers, business managers, and development teams, to ensure clear goals and alignment with business objectives.
- Product backlog management: Managed product backlog, prioritized backlog items based on strategy, business objectives, and project dependencies, ensuring the right sequence of development.
- Agile methodology: Oversaw the development process stages, from planning, refinement, review, and sprints, with continuous inspection and evaluation of progress to identify areas of improvement.
- Customer insights: Anticipated customer needs with customer journey mapping, acted as the primary liaison between product, IT, and end-users to understand customer demand for new features, and prioritized the product roadmap accordingly.
- Project management: Owned the product roadmap, meeting 96% of all feature deadlines by identifying and mitigating engineering roadblocks, balancing the triangle of scope, budget, and time to meet stakeholder objectives.
- Communication skills: Fostered open communication between executives, stakeholders, engineering, and end-users, resulting in a 20% improvement in the feature development life cycle over a year
Apprentice Leader
Mu Sigma Business Solutions Pvt. Ltd.
Bengaluru
12.2017 - 06.2019
- Managed the account of a large US based pension fund company and worked with their Digital Analytics and Data Governance team to develop an agile framework to reduce compliance failure rate by 32%
- Pursued and converted an engagement with a US based airline market leader by working with their operations and complaints management team to proactively address potential grievances and saving ~$4M every year
- Lead the entire offshore engagement with a US based technology and media giant with their marketing team on campaign design & measurement to improve marketing performance by 370%
Decision Scientist
Mu Sigma Business Solutions Pvt. Ltd.
Bengaluru
09.2016 - 12.2017
- Lead the offshore team for one of the biggest publicly registered
insurance provider to design, test, monitor and analyze their digital
marketing campaigns and audience targeting and cost of acquisition
Trainee Decision Scientist
Mu Sigma Business Solutions Pvt. Ltd.
Bengaluru
08.2014 - 08.2016
- Supervised a team of 10 data analysts; designed and automated 600 delivery reports that resulted in reallocation of 4000-man hours by the consulting team, saving an estimated $1.2M annually for a banking and finance leader
- Streamlined after-sales service operations for a technology giant; identified relevant KPIs for SLA compliance and automated the report generation process, reduced organization and improved customer satisfaction
- Managed stakeholder expectations for one of the largest retailers in the United States by effectively converting business problems into data requirements
Education
B. Tech - Automobile Engineering
SRM University
Chennai05.2014
HSC - MPC
Sri Chaitanya Junior Kalasala
Hyderabad05.2010
Skills
- Data analysis
- Market research
- Customer insights
- Agile methodology
- Project management
- Stakeholder management
- Product strategy
- User experience (UX)
- Product backlog management
- Communication skills
- Problem identification
- Story planning
- Stakeholder relationship management
- Agile frameworks
- Product Management
- Decision-Making
Accomplishments
- Successfully delivered a $10M supply chain transformation project in India, optimizing demand and material planning for the brewery's global supply and procurement systems
- Led offshore engagement with US-based technology and media company's marketing team, increased engagement value by 220% to $1.5M per annum and implemented weather-based ad triggers with 370% higher engagement
- Administered offshore engagement with US-based pension fund's marketing team, designed RBAC framework for client's customer database security and governance team, increased engagement value to $1.5M per annum
- Implemented a fail-fast philosophy to develop a framework for testing ad campaigns for potential reach and success in driving sales, which resulted in reallocating ~$1.5M from early fail campaigns towards more profitable campaigns
Certification
- Global Certificate in Product Management, INSAID - August 2023
- Decision Sciences Certification, Mu Sigma Business Solutions Private Limited - 2016
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Business opportunities are like buses, there’s always another one coming.
Richard Branson
Timeline
Product Owner
ITC Infotech India Pvt. Ltd.
07.2019 - Current
Apprentice Leader
Mu Sigma Business Solutions Pvt. Ltd.
12.2017 - 06.2019
Decision Scientist
Mu Sigma Business Solutions Pvt. Ltd.
09.2016 - 12.2017
Trainee Decision Scientist
Mu Sigma Business Solutions Pvt. Ltd.
08.2014 - 08.2016
B. Tech - Automobile Engineering
SRM University
HSC - MPC
Sri Chaitanya Junior Kalasala
- Global Certificate in Product Management, INSAID - August 2023
- Decision Sciences Certification, Mu Sigma Business Solutions Private Limited - 2016
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