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AYAN ROY
Program/Project Manager
Bangalore
Summary
Strong leader and problem-solver dedicated to streamlining operations to promote organizational efficiency. Documented Strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
11
11
years of professional experience
2
2
Certifications
3
3
Languages
Work History
Program/Project Manager
Cisco
Bengaluru, India
07.2023 - Current
- Led cross-functional teams to successfully deliver multiple high-impact projects on time and within budget constraints.
- Developed and implemented project plans, ensuring alignment with organizational goals and stakeholder requirements.
- TL Forum: Organize and manage a monthly forum for Technical Leaders to connect and share upcoming technologies, newest innovation in their Technical Group and latest updates in the technologies used internally.
- INE Training and certification Manager: Manage the INE licenses, training and certification for 1000+ TAC workforce. Provide monthly report on the utilization of the platform for better understanding.
- All People Engagement Activities under TAC(Technical Assistance Centre)focusing on Hybrid Refresh: Program Manager of CXC Global Week, TAC Tech Horizon (Tech Conference), Manager and TL Outing, Diwali, Christmas, Ramadan, Women’s Day, TAC Spectacular (Year End Celebration),TAC Olympics (Yearly TAC sports event) etc.
- CXA ET Program: Program Manager of the Emerging Talent program where we look into the requirement, allocation, onboarding, training of new talents joining TAC
- Quarterly All Hands: Program managed the Quarterly All Hands meeting for TAC India Head(Anita Recharla) with all the Directors of TAC India
Associate Program Manager
Rakuten India
Bangalore
06.2022 - 07.2023
- Launched and managed a new application “Viber Grocery Buddy” for Viber Messaging app; registered 5k+ impressions on first week of launch and overall 1lakh+ impressions in its lifecycle. Lead overseas development team and marketing agency (India based), creating a seamless collaboration between them and Viber Stakeholder Team
- Spearheaded a team of 5 for a project for developing a marketing analysis dashboard for Rakuten products
- Lead a team of 4 for a project on Voice of Customer (VoC) for 3 major products of Rakuten Ecosystem
- Launched a monthly newsletter on Indian Technology Trends for leadership team in Japan to help them understand the Indian market better for investment
- Weekly reporting and stakeholder management for 10+ projects of a 20+ member team
Business Analyst
Rakuten India
Bangalore
02.2021 - 05.2022
- Worked in Chief Data Officer’s Office with different cross functional teams to ensure smooth delivery of different projects and their reporting to the leadership team
- Conceptualized and organized a new program “Key Achievement of the week” to showcase and appreciate achievements of different project teams to the Leadership team
- Established a central directory page on Confluence for the entire Data Science Department of Rakuten(1k+ members) for easy access of different internal information
- Core member of Culture Central Group which mainly focused on following the company culture and maintaining a fun & friendly work environment in the department
Market Risk Intern (Internship)
Deutsche Bank Operations International
Mumbai
02.2020 - 06.2020
- Built a new Data Quality Process Framework for Deutsche Bank for all the open source data used by the bank on daily basis
Application Development Analyst
Accenture
Bangalore
03.2015 - 06.2018
- Worked on warehousing of data, corresponding to the thousands of transactions (cumulative worth in millions of Euros), for our client AXA (leading Paris- based insurance company)
- Extracted meaningful data from the data warehouse to generate intelligent reports to refine the business strategies
- Daily Interaction with clients, job monitoring and providing critical support.
Education
MBA - Marketing
BITS Pilani
Pilani, India07-2020
B.Tech - Electrical And Electronics Engineering
Pailan College of Management AndTechnology
Kolkata, India06-2014
Skills
Program Leadership
Project management
Stakeholder management
Training and development
Program management
Data analysis
Reporting and documentation
Team collaboration
Vendor management
Software
Microsoft Excel
Confluence
SQL
Tableau
Sharepoint
Certification
Forevision: Business Analytics - Advanced Excel
Timeline
Program/Project Manager
Cisco
07.2023 - Current
Associate Program Manager
Rakuten India
06.2022 - 07.2023
Business Analyst
Rakuten India
02.2021 - 05.2022
Market Risk Intern (Internship)
Deutsche Bank Operations International
02.2020 - 06.2020
Application Development Analyst
Accenture
03.2015 - 06.2018
MBA - Marketing
BITS Pilani
B.Tech - Electrical And Electronics Engineering
Pailan College of Management AndTechnology