AYANA PV
Malappuram
Summary
Looking forward for a role where I would be researching, identifying, troubleshooting, and promptly resolving client concerns. Also, would be interested in working with various hardware, software, and system configurations and expecting to follow set protocols to report concerns that haven't been handled to the proper internal departments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Test Engineer
Lotus Interworks, Inc.
Cochin
12.2019 - Current
Performed manual testing on the product “Simplia”-a service provider-customer friendly platform, in order to find and report defects and requirements, and to discuss those with the internal team and developers as promptly as possible so they can be fixed. Also, monitored the servers' status for ensuring uninterrupted flow of production and services.
Sales and Service Coordinator
Bio Systems And Devices
Cochin
12.2018 - 05.2019
- Maintained records of daily sales transactions.
- Provided technical support for customers' inquiries.
- Analyzed customer feedback to improve services.
- Assisted in resolving customer complaints.
Education
Bachelor of Technology - Electronics And Communications Engineering
Jawaharlal College of Engineering And Technology
Palakkad04-2018
Higher Secondary Education -
RM Higher Secondary School
Melattur03-2014
Master of Business Administration - Human Resource And Operations Management
San InternationalL Business School Mavuthampathy
WALAYARSkills
- Manual Testing
- Test Automation
- Software testing
- Performance Testing
Languages
Malayalam
First Language
English
Upper Intermediate (B2)
B2
Tamil
Upper Intermediate (B2)
B2
Certification
- Certified Specialist in Software Testing (275 hours) program conducted by ICT Academy of Kerala in association with Kerala Development and Innovation Strategic Council (K-DISC) from 03 March 2022 to 10 October 2022.
- Obtained Certified Automation Engineer(CAE) from Technocrat Automation Pvt Limited (IAO Accredited), Chennai. With 6 months of hands-on practical experience in Industrial Automation Tools specializing in PLC, SCADA, and VFD.
Accomplishments
- Secure first position in a Chess competition held at Jawaharlal College.
- Got calicut university tug of war third price.
Timeline
Test Engineer
Lotus Interworks, Inc.
12.2019 - Current
Sales and Service Coordinator
Bio Systems And Devices
12.2018 - 05.2019
Bachelor of Technology - Electronics And Communications Engineering
Jawaharlal College of Engineering And Technology
Higher Secondary Education -
RM Higher Secondary School
Master of Business Administration - Human Resource And Operations Management
San InternationalL Business School Mavuthampathy
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