Summary
Overview
Work History
Education
Skills
Timeline
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AYANIKA DEY

AYANIKA DEY

Operations Executive
Bengaluru,

Summary

Dynamic operations professional seeking a Senior Consultant role in a growth-focused organization. Skilled in process optimization, strategic planning, and performance improvement, with a proven ability to drive efficiency and foster team collaboration.

Overview

6
6
years of professional experience
3
3
years of post-secondary education

Work History

Operation Executive

Flipkart Internet Private Limited
07.2024 - Current
  • Managed 100+ product offers daily, leading to a 20% increase in sales during Big Billion Days and other high-traffic campaigns. Implemented strategic pricing and promotional tactics for new mobile launches and flash sales to stay competitive in the market. Resolved 50+ high-priority escalations, ensuring 98% customer satisfaction, and maintaining SLA compliance. Collaborated with cross-functional teams to address operational challenges and improve execution efficiency. Contributed insights in weekly operational meetings that optimized campaign performance and reduced pricing errors.
  • Led operations for 20+ high-impact product launches for various brands of mobile, increased operational efficiency by 87%, and managed around-the-clock support for India’s highest GMV-generating brand on Flipkart.
  • Provided strategic support across key sale events, including Big Billion Days, Republic Day, GOAT Sale, SASA LELE, and BAU month-end pushes, contributing to 30–40% of monthly GMV spikes and a 2x uplift in platform visibility.

Assistant Manager

HDFC Bank
02.2024 - 07.2024
  • Processed a wide range of customer transactions, including deposits, withdrawals, transfers, loan payments, and account management.
  • Handled account openings/closures and issued cashier’s checks with accuracy and efficiency.
  • Developed sales strategies, managed inventory levels, and ensured compliance with regulatory standards.

Operational Manager

Bagaria Motors Pvt Ltd
01.2022 - 12.2023
  • Managed day-to-day dealership operations, overseeing sales, service, and parts departments to ensure customer satisfaction, and profitability.
  • Developed and executed strategies to drive sales growth, optimize inventory levels, and maintain compliance with industry regulations.
  • Handled IRN generation, operational workflow, and staff training on company systems and portals.
  • Managed digital branding and advertising initiatives through the company’s portal to enhance market visibility.

Senior Accountant

K.B Motors
01.2020 - 01.2022
  • Performed core accounting and auditing functions, including vouching, financial analysis, and preparation of financial statements.
  • Managed account records for cash flow, fixed assets, prepaid credits, expenditures, and credit lines.
  • Prepared budgets, assessed inventory and cost of goods, and analyzed general accounts to support financial planning.
  • Computed and filed income tax returns, reviewed financial data, resolved discrepancies, and delivered accurate reports to senior management.

Education

Bachelor of Commerce -

St. Xavier’s College
Kolkata, West Bengal
01.2017 - 01.2020

Skills

MS Excel, MS Word, MS Power Point

Timeline

Operation Executive

Flipkart Internet Private Limited
07.2024 - Current

Assistant Manager

HDFC Bank
02.2024 - 07.2024

Operational Manager

Bagaria Motors Pvt Ltd
01.2022 - 12.2023

Senior Accountant

K.B Motors
01.2020 - 01.2022

Bachelor of Commerce -

St. Xavier’s College
01.2017 - 01.2020

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AYANIKA DEYOperations Executive