Hi, I’m
AYANKA SHARMA
Business Manger
New Delhi
Summary
CAREEROBJECTIVE . Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.Collaborative and result-oriented individual with an ability to generate high-quality leads and convert them into sales desires to work as a Business Development
Overview
12
years of professional experience
2
years of post-secondary education
3
Languages
Work History
Akiko Global Service pvt ltdNew Delhi
Business Manager
08.2020 - Current
Job overview
- Responsible for daily/monthly sales targets with team of 70 Agents
- Acquiring credit card business from in-house and open market clients from various modes available
- Match sales opportunities that cover other products involving various sales representatives
- Undertake training on the firm’s markets and products, and improve on selling skills
- Drive business through differentiated product portfolio
- Responsible for the overall growth of the category & customer engagement
- Collaborating with other teams, such as marketing, to collect and nurture leads
- Drive business through differentiated product portfolio
Alps Beauty Clinic Pvt. Ltd
Personal Assistant
03.2016 - 09.2019
Job overview
- Key role and Responsibilities:
- Reading, monitoring and responding to your boss's email
- Answering calls and liaising with clients competently
- Preparing correspondence on your boss's behalf
- Delegating work in your boss's absence
- Diary management
- Planning and organising meetings
- Organising travel and preparing complex travel itineraries
- Attending meetings on your boss's behalf
- Taking action points and writing minutes
- Preparing papers for meetings
- Taking dictation
- Planning and organising events
- Conducting research
- Drafting communications on your boss's behalf
- Preparing presentations
- Managing and reviewing filing and office systems
- Typing documents
- Sourcing and ordering stationery and office equipment
- Managing projects
Earth Infrastructures Ltd
Senior Coordinator
07.2013 - 03.2016
Job overview
- Role and Responsibilities:
- Present a professional, welcoming first contact to all clients, funders, vendors, board members, staff, media, etc
- By phone, in person, and email
- Responsibility for development & implementation of efficient office systems
- Responsible for keeping office equipment maintained
- Responsible for organizational functions and general meeting support: including arranging, follow up calls,
- Responsible for incoming and outgoing mail& Calls
- Responsible for maintenance of common spaces for appearance and functionality
- Provide support for teams members
- Provide support for Marketing/Communications; maintain mailing list, assist with mailings and packets, web updating
- Provide support for Human Resources: interview schedule, applicant pool, resume files, orientation
- Knowledge/Skills
- Language Ability – ability to read and comprehend instructions, real estate packages
- Responsible to effectively present information to team members within the organization
- Responsible to understand and carry out instructions furnished in written and oral form
- Responsible to deal with problem solving
- Coordination – Responsible to multi task and coordinate with key Brinker departments in order to meet deadlines
- Commitment to Quality – Responsible to deliver quality work documents and/or reports; enforce adherence to establish standards, processes and procedures
- Excellent organizational and time management skills
- Responsible for a problem solver and forward thinking
- Responsible for Flexible, able to handle multiple tasks, and prioritize
- Able and willing to learn and grow
- Proactive and ability to anticipate customer’s needs
- Responsible to communicate professionally (verbal and written) – good business writing and people skills a must!
- Computer literate – very proficient in Microsoft Office software including Word, Excel, PowerPoint and Outlook
- Values a high level of accuracy, quality and consistency
- Team oriented with ability to work well with many different people
- Responsible to react quickly, appreciation for a sense of urgency in our business
- Responsible to work independently, be proactive, and enjoy a fast-paced environment.
Web Link Pvt. Ltd
Executive & Sales Coordinator
12.2011 - 07.2013
Job overview
- Key role and Responsibilities:
- Data compilation
- Making entries in company’s software program,
- Preparing reports from that data,
- Data analysis & Presentation,
- Team work
- Preparing MIS reports
- Sales Coordination
Allsec Technology pvt.Ltd, Allsec Technology Pvt. Ltd
Sales Coordinator
03.2011 - 12.2011
Job overview
- Provides technology products, services and solutions in the domains of Biometrics, Information & Communications Technology and Smart cards, among the market segments addressed are e-Governance, Banking, Transportation and IT Security
- Key role and Responsibilities:
- Sales Coordination
- Client Handling
- Handling Pre & Post Sales activities
- Preparing MIS reports
- To be responsible for accurate and timely issue of quotations and Performa invoices to our customers as required
- To meet customers on our premises to discuss their requirements
- To solve problems by liaising with the other staff and the customer
- Internal coordination
- To process inquiries
- Follow up, preparing proposals
- Preparing post event report
- Dealing with the post event queries by clients.
Education
B.Sc.
Institute of foreign trade &Management
biotechnology
01.2009 - 04.2011
University Overview
GPA: 7.82
CBSE, St. Mary’s Senior Secondary School
Intermediate from Science
University Overview
GPA: 75%, GPA: 70
Skills
KEYSKILLS ANDATTRIBUTESundefined
Accomplishments
- Helped the sales team grow their territory sales by 20%.
- Responded to over 85 customer calls daily and solved 90% of their concerns
- Developed a new employee orientation program that 100% of the company locations adopted
Timeline
Business Manager
Akiko Global Service pvt ltd
08.2020 - Current
Personal Assistant
Alps Beauty Clinic Pvt. Ltd
03.2016 - 09.2019
Senior Coordinator
Earth Infrastructures Ltd
07.2013 - 03.2016
Executive & Sales Coordinator
Web Link Pvt. Ltd
12.2011 - 07.2013
Sales Coordinator
Allsec Technology pvt.Ltd, Allsec Technology Pvt. Ltd
03.2011 - 12.2011
Institute of foreign trade &Management
biotechnology
01.2009 - 04.2011
B.Sc.
CBSE, St. Mary’s Senior Secondary School
Intermediate from Science
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