Ayasha Ajaz
Gurgaon
Summary
An experienced business analyst skilled in requirements gathering, documentation and stakeholder management to drive project success. Proficient in Agile methodology and process improvement. Strong analytical mindset with a focus on delivering actionable insights and optimizing business processes.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Business Analyst
Xceedance Consulting India Pvt. Ltd.
Gurgaon
04.2021 - Current
- Over 3.3 years of experience as an Insurance and IT business analyst.
- In-depth understanding of property and casualty insurance products and processes including homeowners, auto, liability, commercial property insurance, policy administration and claim management.
- Experience in gathering, analyzing and documenting business requirements.
- Knowledge of creating various documents on MS Word including Business Requirement Document, Solution Requirement Document, Functional Design Specification to support development and testing phases.
- Creating Process Model using Lucid Chart showcasing functionalities that address business requirements.
- Experienced in crafting User Stories on Jira and Azure DevOps using the "As a, I want to, so that" format to define features and functionalities.
- Facilitated collaborative discussions with stakeholders, product owners and development team to refine user stories and ensure alignment on requirements.
- Applied Agile principles and practices, including user story mapping, sprint planning and backlog grooming to drive continuous improvement and project success.
- Possess strong communication skills to articulate user story effectively.
- After the implementation of requirements I engaged with the stakeholders and team to demonstrate how end users shall interact with the system.
- Addressed issues raised during the demo effectively and professionally.
- Experienced in facilitating retrospection session to gather feedback and insights from stakeholders and team members.
- Empowered team members by valuing their input and encouraging active participation in retrospectives to foster ownership and accountability.
Education
Post Graduation Diploma in Management - Finance And Marketing
Jagan Institute of Management Studies
04-2021
Bachelor of Commerce - Accounting And Business Management
Shaheed Bhagat Singh College, Delhi University
06-2019
Intermediate -
The Aditya Birla Public School
Renukoot05-2016
Skills
- Requirement Gathering
- Business Process Modelling
- Problem Solving
- Documentation
- Communication Skills
- Technical Proficiency
- Adaptability and Flexibility
- Insurance Domain Knowledge
- Risk Assessment and Management
Tools
- Salesforce
- Jira
- OnBase
- Azure DevOps
- Lucid Chart
- Microsoft Office Tools
Certification
- Salesforce Administration Certification
Portfolio
https://www.linkedin.com/in/ayasha-ajaz-09652a190/
Timeline
Business Analyst
Xceedance Consulting India Pvt. Ltd.
04.2021 - Current
Post Graduation Diploma in Management - Finance And Marketing
Jagan Institute of Management Studies
Bachelor of Commerce - Accounting And Business Management
Shaheed Bhagat Singh College, Delhi University
Intermediate -
The Aditya Birla Public School
- Salesforce Administration Certification
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