Micros , Opera , Infrasys , POS
Ayaz Munshi
Hospitality
Ahmedabad
Summary
To use my skills in the best possible way for achieving the company’s goals & attain guest satisfaction.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
7
7
Certifications
Work History
Guest Service Supervisor
Taj Skyline
Ahmedabad
05.2022 - Current
- Opening and closing check-list
- Shift allocation
- Prepare Monthly reports
- Maintain Inventory
- To Prepare Snag list for Restaurant
- System Closing
- Analise the staff performance
- Handling Finance issues
- Guest Satisfaction and Feedback
- Restaurant Up-Keep
- Small talk with the staff
- Training to be given to downline staff weekly
- Enroll the staff for best Associate of hte month.
- Responsible for ranking on Trip Advisor
- Reconciled cash and credit card transactions to maintain accurate records.
Restaurant Manager
Moughal Chowk
Ahmedabad
08.2021 - 05.2022
Guest Services Supervisor
HYATT REGENCY
Ahmedabad
11.2019 - 08.2021
In-Room Dining
Banquet
Coffee Shop
Guest Service Associate
HYATT REGENCY
Ahmedabad
02.2018 - 02.2019
Tinello-Italian Restaurant
Guest Service Associate
HYATT REGENCY
Ahmedabad
08.2016 - 12.2017
TINELLO-Italian Restaurant
Operational Trainee
THE LEELA PALACE
Bangalore
01.2016 - 04.2016
In Food and Beverage Service
Industrial Trainee
G HOTEL
Penang
08.2013 - 12.2013
- In Food & Beverage Service
Education
High School - High School
F.D High School
Jamalpur,Ahmedabad 03.2009 - 03.2010
Higher Secondary - General
Diwan Ballubhai
Paldi,Ahmedabad 06.2011 - 05.2012
Skills
English (reading, writing, speaking, listening)Hindi (reading, writing, speaking, listening)Gujarati (reading, writing, speaking, listening)
Accomplishments
- I have managed an entire station for 2 weeks in the coffee house in industrial training.
- I have handled two birthday parties during my operational training.
- Got opportunity to work in busiest restaurant of Bangalore.
- Hygiene champion of the month In January 2018. I got an opportunity to serve our honorable Governor and Chief minister in 2020 at statue of unity.
- We have done outdoor catering of IPL-2022 at Narendra modi stadium with one of biggest catering handled by single hotel with 105 Number of Buffet and 18000 pax.
- I got an opportunity to serve our honorable Home minister Mr.Amit Shah while diu and daman Delegates Meet on 10th June 2022.
- I got an opportunity to become a butler of Mr.Arvind Kejrival (Honorable Chief Minister of Delhi) on 7th August 2022.
Additional Information
- Address for communication : 20-A ,Mohammadi Society,Shah- E- Alam Darwaza,
Ahmedabad, Gujarat, India.
- Gender : Male
- Date of Birth : 23rd sept. 1994
- Marital Status : Married
- Language Skills : English (reading, writing, speaking, listening)
Hindi (reading, writing, speaking, listening)
Gujarati (reading, writing, speaking, listening)
- Passport no. : L1128406
- Aadhar card no. : 805331073482
- Mobile no : +91 7567983147
- E-mail ID : ayazmunshi7@gmail.com
Software
Certification
VEEN WATER AMBASSADOR
Timeline
Guest Service Supervisor
Taj Skyline
05.2022 - Current
BEING A PART OF BIO-BUBBLE TEAM SERVING THE BCCI AND DELHI CAPITALS DURING INDIAN PREMIER LEAGUE
05-2022
Restaurant Manager
Moughal Chowk
08.2021 - 05.2022
BEING A PART OF BIO-BUBBLE TEAM SERVING LEGENDS OF THE INDIA AND ENGLAND TEST AND T-20 SERIES
03-2021
PEOPLE MAKE A DIFFIERENCE DURING THE CHALLANGING TIME OF COVID-19
08-2020
CATERING FOR THE HONORABLE PRIME MINISTER NARENDRA MODI AT STATUE OF UNITY
02-2020
Guest Services Supervisor
HYATT REGENCY
11.2019 - 08.2021
TEAM LEADER DEVELOPMENT PROGRAM
06-2018
DIAMOND HYSTAR OF THE YEAR
04-2018
Guest Service Associate
HYATT REGENCY
02.2018 - 02.2019
VEEN WATER AMBASSADOR
12-2017
Guest Service Associate
HYATT REGENCY
08.2016 - 12.2017
Operational Trainee
THE LEELA PALACE
01.2016 - 04.2016
Industrial Trainee
G HOTEL
08.2013 - 12.2013
Higher Secondary - General
Diwan Ballubhai
06.2011 - 05.2012
High School - High School
F.D High School
03.2009 - 03.2010