Ayda Abrha
Indianapolis
Summary
Detail-oriented barista with experience in managing coffee shop operations. Expertise in staff training, cash handling, and inventory oversight leads to improved service efficiency and customer satisfaction.
Overview
1
1
year of professional experience
Work History
barista and baker
Shakeel Baig
Indianapolis
02.2026 - Current
- Managed daily coffee shop operations and staff scheduling.
- Trained new employees on customer service protocols and beverage preparation.
- Oversaw inventory management, ensuring stock levels met demand.
- Implemented cleaning procedures to maintain a safe and hygienic environment.
- Developed engaging promotions to enhance customer experience and loyalty.
- Monitored cash handling procedures for accuracy and security compliance.
Barista
Atif Selwan
Indianapolis
07.2025 - 01.2026
- trained for 6 months at Cath Coffee and Tea House, crafted coffee from scratch including Turkish coffee, provided exceptional customer service by recalling regular orders and preferences
- Prepared and served a variety of coffee beverages to customers.
- Maintained cleanliness and organization of the coffee shop environment.
- Operated espresso machines and other brewing equipment efficiently.
Education
Associate of Arts -
Asmara Technical School
Asmara, Eritrea06-2016
Skills
- Beverage preparation
- Espresso preparation
- Menu design
- Product knowledge
- POS system operation
- Inventory management
- Supply ordering
- Cash handling
- Staff training
- Barista mentoring
- Team collaboration
- Conflict resolution
- Customer service
Timeline
barista and baker
Shakeel Baig
02.2026 - Current
Barista
Atif Selwan
07.2025 - 01.2026
Associate of Arts -
Asmara Technical School