
I am an Electrical Engineer from Jadavpur University and a management post-graduate from SPJIMR. I have 25+ years of experience as a retail consulting specialist, business analyst, and marketing strategist.
I was the Co-founder, Director, and headed the digital delivery for UrsDigitally, the most promising digital agency in east India, offering full stack digital services to brands globally. I bring to the table comprehensive experience in Digital Strategy.
I had co-authored articles on 'SToRAI', the flagship publication of RAI on 'Adoption of analytics for Indian Retail SMEs'.
Prior to my entrepreneurial stint I was handling large scale enterprise programs globally. I had earned a comprehensive experience of “Product Strategy & Planning” along with a strong Product/Project management experience. While working in Praxis and eForce I got an exposure of working on all the key phases of “Product Life Cycle”, right from Product Strategy to doing customized rollouts for customers across the globe.
I started working as a business analyst in PricewaterhouseCoopers Pvt. Ltd. (PwC) after completion of my MBA from SPJIMR and was responsible for developing a Hospital Information Management System and an integrated system that mirrors the processes of an audit.
I have a strong “Retail Domain” experience, which started from my earlier days in Cognizant Technology Solutions (CTS) and had lead several initiatives in conceiving business solutions for Retail Vertical.
After an intentional pause to support my family, I am stepping back into the ecosystem to take on selective, high-value tech strategy, business analysis and digital transformation advisory contracts. I would like to connect to provide an independent lens as a business analyst or strategic planning.
I was the Co-founder, Director, and headed the digital delivery for UrsDigitally, the most promising digital agency in east India offering full stack digital services to brands globally.
Initially in MAGNE (which got ultimately merged and formed UrsDigitally), I chalked out Digital Strategic path and implemented these strategic inputs in real time Digital Marketing projects meeting the brand's objectives.
I had led several initiatives in conceiving business solutions for Retail verticals as well. I had successfully led the delivery of accounts like KPMG, Moustache Supreme, Touristor, and Steel Junction (Tata Steel initiative). I had co-authored articles on 'SToRAI', the flagship publication of RAI on 'Adoption of analytics for Indian Retail SMEs'.
I worked extensively in “Product Strategy & Planning” utilising my prior experience on Product/Project management. I have got an exposure of working on all the key phases of “Product Life Cycle,” right from Product Strategy to doing customized rollouts for customers across the globe.
I worked there as Business Head (‘Retail Business’) and also played the role of Product Manager for ‘Realitycs’ -Praxis offering on Retail BI space.
I was responsible for planning and strategizing the “Retail Business” roadmap for Praxis, in terms of drawing a 5-year business plan covering service offering, market positioning & financial projections along with the Praxis executive team.
As a Product Manager for ‘Realitycs’ ( Praxis Retail business offering), I was responsible for leading Market Research/Survey activities to capture market ‘Unmet Needs’, laying down the feature spectrum of the product based on the market needs and was responsible for sales strategy of Realitycs along with the Product S&M team.
I had worked with eForce as ‘Product Manager’ for products like XPFLOW an offering in the BPM space, ITOPS (Integrated Treasury Operations System), etc.
Project ITOPS-EFT (California – USA)
The Electronic Funds Transfer (EFT) module is a module within the ITOPS (Integrated Treasury Operations) product. The major functionality associated with EFT is to manage business processes associated with enabling users at UCOP (University of California Office of President) and all of its campuses and affiliates to originate, approve, track and manage Electronic Fund Transfers associated with wires, ACH and draft payments. The EFT module enables administrators to create users and their associated transaction attributes (limits, bank accounts, etc.) in a manner that enforces UCOP’s business practices and control policies.
Project XPFLOW (California – USA)
XPFLOW is a complete suite for Workflow and Business Process Management, enabling globally dispersed stakeholders to work collaboratively. Presently, the application is used in entertainment industry among clients like Marvel, etc. XPFLOW allows all participants to interact securely and quickly, and captures the history of all interactions internally as well as externally (e.g. within licensor and licensee).
Key Experiences and Responsibilities:
• Participating in client elaboration meeting in client places
• Doing requirement analysis
• Developing UML diagrams and defining Domain model diagrams from the requirements captured
• Done project planning, project estimation, etc.
• Handling a team of around 20 people
• Participating in candidate selection by interviewing, etc.
• Had multiple hats of Project Lead, BA Lead and QA lead (manual testing)
• Doing project management in building up solutions and frameworks
• ITOPS - Awarded the best successful project in eFORCE
• Done functional testing and developing test cases
• Involved in pre-sales activities like response to RFPs, market research, SEO, etc.
Worked in following projects:
• MyClient, PwC-US (Onsite – Dallas, USA) for developing an integrated system that mirrors the processes ABAS users perform on an audit or other engagement
• HMIS, PwC-US (Healthcare) for developing Hospital Information Management.
• Guardian, PwC-US for creating a central repository of risk and control and information that can be extracted by practitioners for use on both review and implementation assignments.
• Key Experiences and Responsibilities:
Interacted with clients and gathered requirement for developing applications
Done Scheduling and project planning
Writing proposals, making presentations, etc.
Understanding the business processes and review of process capabilities
Defining the To-Be processes, gap analysis of the As-Is and To-Be processes
Took training courses on quality assurance aspects and CMMi
Received appreciation from client for best performance in project
Team was awarded Chairman’s Appreciation Award
Realized the idea of Project Dashboard, which was used by the firm
Done Competitive Analysis on Managed Security Services(MSS) – Providers and Market as part of autumn project
Interacted with clients (private and public sector banks) to gather inputs regarding the IT security measures practised by them
My recommendations based on research and client inputs were accepted and highly appreciated
Worked with following clients:
• Brinker International, USA (Retail: Food and Beverage) for developing a store management system
• NorthWest Airlines, USA (Transportation) for developing FMAN - forecast management system (for fleet maintenance) and AMIPULL (for automatically upgrading running applications).
Acted as the coordination link between the offshore and the onshore team
Developed prototype for clients
Led team for developing one of the store management modules
Quality assurance and maintenance for the project
Received out of turn promotion in 2000
Worked with following clients:
• Symantec Corporation, USA for Porting of Norton Anti-Virus Toolkit from Windows SDK to SOLARIS/ AIX platform
Interacted with the client and the on-site team on various aspects of the project
Ensured quality compliance and helped the center achieve SEI-CMM 5 rating
Involved in detailed coding and provided technical support and trouble shooting
Done a CRM Project on the data collected by Bajaj Electricals Ltd. (BEL) on market survey of Water Heaters under the supervision of SPJIMR faculty.
Presented our analysis to the higher authority in BEL after analysing and mining the huge amount of data collected
Received appreciation from BEL