Ayesha Jabeen
Bengaluru
Summary
Dynamic assistant manager with a strong track record in optimizing team performance and operational workflows. Skilled in employee scheduling and customer relationship management, contributing to improved service delivery and high employee engagement.
Overview
10
10
years of professional experience
Work History
Assistant Manager
Ayesha Jabeen
BENGALURU
12.2016 - Current
- Coordinated daily operations to ensure efficient workflow and team collaboration.
- Supervised daily operations including scheduling shifts, assigning duties.
- Managed employee schedules and delegated tasks to optimize productivity.
- Resolved customer inquiries and complaints while maintaining high service standards.
- Implemented process improvements to streamline administrative functions efficiently.
- Assisted in developing strategic plans to enhance service delivery quality.
- Ensured compliance with safety regulations and company policies.
- Coordinated with other departments to ensure smooth flow of operations.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Managed international and domestic business operations to ensure service delivery.
- Travelled to Thailand for a two-week project setup with offshore teams, for launch of training of new application.
Education
B.E - Computer And Information Sciences
Brindavan College of Engineering
Bangalore06-2015
Skills
- Staff scheduling
- Shift planning
- Task assignment
- Employee supervision
- Performance evaluation
- Employee assessments
- Operational efficiency
- Process improvement
- Strategic planning
- Customer relationship management
- Team collaboration
- Team leadership
- Compliance assurance
Timeline
Assistant Manager
Ayesha Jabeen
12.2016 - Current
B.E - Computer And Information Sciences
Brindavan College of Engineering