Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ayesha Khanum

Summary

Highly organized and intended towards learning and upgrading with the developing technologies. Ability to work effectively and ensuring IT operations. Obtain the responsible and challenging position in a high profile where my business analytical skills shall be utilized. Engaged in IT coordination, managing Project & License Services Coordinator with about 8.4 years of experience.

Overview

9
9
years of professional experience

Work History

CYBER SECURITY HIVE
08.2018 - 02.2024
  • Coordination and manage to maintain the Project documentations and reports
  • Responsible for assisting, identifying the issues and project risks within the stipulated time
  • Update the trackers and maintain accurate reports on project progress and performance
  • Coordinate with project managers for executing the tasks and issues
  • Monitoring the licenses and conducting the audits for cost optimizations
  • Maintaining accurate records and reports on projects for license usage
  • Coordinating with vendors for licensing and negotiating the pricing on budget friendly
  • Manage Incidents, maintain agreements, documentations and support project managers in tracking projects
  • Identifying the improvements to enhance the efficiency and stay up to date on the changes on licensing models.

XIAOMI

MAGNA INFOTECH(Quess Corp)
09.2016 - 05.2018
  • Proposing solutions to an organization's leaders, and keeping them updated with progress
  • Created documents to outline the proposed changes and the steps involved
  • Need to research & analyze shareholder's information from the approved sources and verify all the provided documents related to the client's profile
  • In case of any discrepancies in the information provided by the client/missing information/documentation queries
  • Managing and handling relationship with the clients
  • Assessing the feedback, evaluating areas of improvements & providing critical feedback to the associates on improvements and achieving higher satisfaction metrics.

OLA

ANI TECHNOLOGIES PVT LTD
06.2015 - 08.2016
  • Responsible for providing accuracy to ensure the profile has been processed error free and moved into the correct queue
  • Responsible for providing productivity and meet service level agreements on daily basis, to ensure assigned are completed and given on time
  • Coordination with international clients and to provide a robust stipulated time frame
  • Monitoring the overall functioning of processes, identifying improvement areas and implementing adequate measures
  • Undertaking responsibilities of removing unnecessary procedures in process for efficient functioning.

Education

Post graduation -

St Aloysius College

Bachelor in Commerce -

Bishop Cotton Women's Christian College Bangalore University

Pre University -

Bishop Cotton Women's Christian College Bangalore University

SSLC -

Holy Crescent English High School, Bangalore

Skills

  • Team Work
  • Team Leadership
  • Innovative
  • Adaptable
  • Positive Attitude
  • Microsoft Office (Excel, PowerPoint, Word)
  • LMS
  • Freshdesk
  • Rightnow
  • Agile
  • Slack
  • Trello
  • Project Management (Ms Project)

Timeline

CYBER SECURITY HIVE
08.2018 - 02.2024

XIAOMI

MAGNA INFOTECH(Quess Corp)
09.2016 - 05.2018

OLA

ANI TECHNOLOGIES PVT LTD
06.2015 - 08.2016

Post graduation -

St Aloysius College

Bachelor in Commerce -

Bishop Cotton Women's Christian College Bangalore University

Pre University -

Bishop Cotton Women's Christian College Bangalore University

SSLC -

Holy Crescent English High School, Bangalore

Similar Profiles

CREATE PROFILE
Ayesha Khanum