Ayesha Khanum
HR & Relationship manger
Summary
Dynamic HR professional with proven expertise in candidate pipeline management and exceptional organizational skills, honed at Sapphire Human Resources and other leading firms. Excelled in enhancing candidate experience and employee relations, significantly improving recruitment processes and onboarding. Adept at workforce planning and problem-solving, ensuring operational excellence and positive outcomes.
Overview
5
5
years of professional experience
Work History
HR Recruiter & Public Relation
Sapphire Human Resources
05.2023 - Current
- Improved candidate experience through timely communication, transparent interview processes, and constructive feedback.
- Managed full-cycle recruiting process for applicants to promote smooth and positive onboarding experience.
- Developed and deepened relationships with college campus representatives to meet with graduating seniors for recruitment.
HR Intern
Compass Group Qatar
08.2022 - 04.2023
- Coordinated scheduling of interviews between candidates and hiring managers, ensuring a smooth recruiting process for all parties involved.
- Supported HR team with the creation of comprehensive onboarding materials, improving employee retention rates.
- Managed confidential personnel files, maintaining accuracy and upholding strict privacy standards.
- Tracked employee attendance, identifying trends and providing insights for management to address any potential issues promptly.
- As well worked on Hamad International Airport in Qatar as Customer success
- Coordinating with other airport staff and airline to ensure smooth operation including ground handling services and air traffic control
HR Intern & Customer Service
Teleperformance
02.2019 - 06.2022
- Maintained professional relationships with external vendors providing HR services such as background checks or training materials providers.
- Conducted exit interviews with departing employees, gathering valuable feedback for continuous improvement efforts within the HR department.
- Worked with HR team to coordinate company events.
- Provided end to end customer support for Vodafone Qatar, resolving queries related to sim cards with a high level of accuracy
- Maintained a customer focused approach actively listening to customers needs and providing tailored solutions
Education
MBA - Human Resources Management
Arunachal University
Arunachal 04.2001 -
BBA - Business Administration
IEC
Himachal 04.2001 -
Skills
Interviewing
Candidate pipeline management
Workforce Planning
Resume Screening
Candidate Sourcing
Employee Relations
Problem-Solving
Time Management
Organizational Skills
Languages
English
Bilingual or Proficient (C2)
Hindi
Advanced (C1)
Timeline
HR Recruiter & Public Relation
Sapphire Human Resources
05.2023 - Current
HR Intern
Compass Group Qatar
08.2022 - 04.2023
HR Intern & Customer Service
Teleperformance
02.2019 - 06.2022
MBA - Human Resources Management
Arunachal University
04.2001 -
BBA - Business Administration
IEC
04.2001 -
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