Innovative multi-unit people operations leader with reliable success in workforce management & planning, talent development & acquisition, and change management to drive continuous process improvement in a fast-paced environment. Dynamic professional with a proven track record in complex problem solving, diversity program development, and staff relations for over 3,000 associates. Focused on leveraging cross-functional leadership skills and HR expertise to elevate a growing organization through an impactful role.
Overview
15
15
years of professional experience
Work History
Sr. Manager, People Operations
Amazon Development Center India Pvt Ltd
04.2011 - Current
Oversee workforce management programs by developing business plans, forming a $1B budget strategy, and maximizing talent within the organization.
Create and implement training resources & solutions, develop contingency plans & policies, and analyze metrics to achieve performance goals.
Transform company culture & cross-functional collaboration by creating the People Lead Optimization Team.
Initiated a new ownership approach to staffing & follow-up by creating partnerships with local veterans & teen organizations, resulting in stronger talent pipelines.
Spearhead talent management initiatives by forming new programs, establishing performance & talent calibration processes, and conducting annual talent reviews.
Deploy continuous improvement by identifying talent gaps, leveraging data from talent review meetings, and launching recruiting & workforce planning strategies.
Partnered with internal leaders, managers, and other stakeholders to optimize workflows and improve efficiency for talent development initiatives.
Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
Brainstormed and developed sales strategies to achieve short and long term sales revenue objectives.
Examined quarterly financials to determine business operating capacity.
Implemented and developed operational standards, policies and procedures.
Sr Process Associate (Finance & Accounts Process)
Crossdomain Solutions Pvt. Ltd
09.2008 - 03.2011
Met month-end reporting objectives and deadlines.
Performed reconciliations to drive accuracy and validity of financial information.
Supervised processes to eliminate weak points or bottlenecks in business operations.
Maintained knowledge of industry techniques, methods and equipment to create competitive advantage leading to business growth.
Performed quality assurance checks on transactions and account actions to assess compliance with state and federal regulations.
Participated in special projects to increase productivity and make meaningful impact on company and mission.
Identified modifications to processes and procedures that would promote better efficiency.
Supervised team of process associates to enhance accountability, develop professional skills and improve efficiency.
Collaborated with team to define business requirements for organizational processes, achieve productivity standards, and adhere to accuracy standards.
Prioritized initiatives to increase success rates of strategic projects.
Implemented continuous improvement metrics to streamline workflows and reduce waste.
Developed standard operating procedures and document workflows to drive current and future processes.
Education
MBA - Human Resources
Development
Dayanand Sagar University
Bangalore
06.2022
Bachelor of Commerce - Finance
Vidya Vahini College. Bangalore
Bangalore
06.2008
Skills
Talent Management
Talent Development
Employee Relations
Training & Development
Diversity Program Management
Strategic Planning
Relationship Management
HR Data Analysis
Performance Management
Team Leadership
Accounts Payable and Receivable
Timeline
Sr. Manager, People Operations
Amazon Development Center India Pvt Ltd
04.2011 - Current
Sr Process Associate (Finance & Accounts Process)
Crossdomain Solutions Pvt. Ltd
09.2008 - 03.2011
MBA - Human Resources
Development
Dayanand Sagar University
Bachelor of Commerce - Finance
Vidya Vahini College. Bangalore
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