Ayon Sengupta
Assistant Manager
Kolkata
Summary
Dynamic leader with a proven track record at EY, adept in operations management and team leadership. Excelled in boosting employee performance and satisfaction, achieving significant business growth. Skilled in financial management and Microsoft Office, consistently surpassed sales targets. Cultivated strong client relationships, enhancing retention and satisfaction.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Overview
16
16
years of professional experience
4
4
Languages
Work History
Assistant Manager
EY
07.2023 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Conducted performance evaluations and provided constructive feedback to employees.
- Assisted in budget preparation, ensuring alignment with financial goals.
- Led weekly team meetings to discuss goals and review performance, fostering culture of continuous improvement.
- Established team priorities, maintained schedules and monitored performance.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Area Business Manager
Zydus Cadila
08.2011 - 08.2013
- Analyzed market trends and competitor activities, adjusting strategies to maintain a competitive edge.
- Conducted regular business reviews with team members, identifying areas for improvement and growth opportunities.
- Developed strong relationships with key clients for long-lasting partnerships and increased profitability.
- Exceeded annual sales targets consistently through proactive prospecting, effective pipeline management, and diligent follow-up efforts.
Area Sales Manager
GSK Glaxo Smith Kline
02.2011 - 07.2011
- Managed a successful sales team, consistently achieving and exceeding monthly sales targets.
- Expanded market share through effective prospecting, lead generation, and negotiation skills.
- Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
- Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
Business Manager
Cipla
07.2009 - 01.2011
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Executed business plans to further strengthen and maximize territory sales and profits.
- Anticipated financial impact from operational issues and worked with leadership to develop solutions.
- Mentored junior staff members, helping them grow professionally and contribute more effectively to the team''s goals.
Education
Master of Science - Microbiology
Garden City College
Bengaluru 04.2001 -
Skills
Operations management
Team leadership
Employee performance evaluations
Cost reduction
Problem-solving
Employee scheduling
Task delegation
Time management
Team building
Workload management
Goal setting
Project management
Financial management
Microsoft office expertise
Timeline
Assistant Manager
EY
07.2023 - Current
Area Business Manager
Zydus Cadila
08.2011 - 08.2013
Area Sales Manager
GSK Glaxo Smith Kline
02.2011 - 07.2011
Business Manager
Cipla
07.2009 - 01.2011
Master of Science - Microbiology
Garden City College
04.2001 -
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