Ayriana Carpenter
Indianapolis,IN
Summary
Developed strong customer service, time management skills, and adaptability through working in several fast-paced environments. Can thrive in high-pressure situations while paying attention to detail and a need of accuracy. Looking to transition into new field where these transferrable skills can be effectively utilized, with the intention of working full-time in the healthcare field within the next few years.
Overview
5
5
years of professional experience
Work History
Barista
IU Health Bloomington Hospital
12.2021 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Barista
7 Brew
07.2023 - 09.2024
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Utility Clerk
Kroger
03.2020 - 10.2021
- Addressed and resolved customer complaints and answered subsequent customer service questions.
- Improved customer satisfaction by efficiently addressing and resolving utility service inquiries and concerns.
- Maximized customer retention rates by providing exceptional service in all interactions with clients.
- Fostered a positive work environment by actively engaging with colleagues and promoting teamwork in all aspects of daily operations.
Education
Associate of Applied Science - Healthcare Specialist/Medical Imaging
Ivy Tech Community College of Indiana
Indianapolis, IN05.2027
High School Diploma -
Edgewood High School
Ellettsville, IN06.2023
Skills
- Time management
- Friendly
- Attention to detail
- Team player
- Problem-solving
- Leadership
- Adaptive
Timeline
Barista
7 Brew
07.2023 - 09.2024
Barista
IU Health Bloomington Hospital
12.2021 - Current
Utility Clerk
Kroger
03.2020 - 10.2021
Associate of Applied Science - Healthcare Specialist/Medical Imaging
Ivy Tech Community College of Indiana
High School Diploma -
Edgewood High School
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