Ayrton Chaney
Mulberry
Summary
Motivated Computer Information Technology student with experience in customer service, technical troubleshooting, IT support, and team collaboration. Proven ability to identify problems, communicate solutions clearly, and support customers and coworkers in fast-paced environments. Organized, adaptable, and committed to continuous learning, with a strong interest in networking, IT support, technology solutions, and fixing things up in order to improve user experiences.
Overview
1
1
year of professional experience
Work History
IT Freelance
Self Employed
Lafayette, Indiana
01.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Assisted users in troubleshooting connectivity problems, utilizing remote access tools to diagnose issues effectively.
- Provided technical support for hardware and software issues, ensuring timely resolution of user inquiries.
- Assisted dozens of people with their computer and network issues
Sales Advisor / Geek Squad Agent
Best Buy
Lafayette, Indiana
10.2025 - Current
- Provided technical support for electronic devices, resolving issues efficiently.
- Collaborated with team members to meet sales targets and improve performance.
- Trained new staff on customer service protocols and operational procedures.
- Assisted clients with inquiries and resolved issues efficiently.
- Worked effectively in fast-paced environments.
- Operated diagnostic equipment to troubleshoot and repair technical issues efficiently.
Education
Associate of Applied Science - Information Technology
Ivy Tech Community College
Lafayette, Indiana05-2027
Skills
- Problem-solving skills
- Positive attitude
- Multitasking and organization
- Technical support
- Hardware installations
- Software configuration
- Teamwork and collaboration
- Exceptional customer service
- Attention to detail
- Flexible and adaptable
Languages
English
Native or Bilingual
Spanish
Limited Working
Interests
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- 3D Printing
- Artificial Intelligence (AI) and Machine Learning
Timeline
Sales Advisor / Geek Squad Agent
Best Buy
10.2025 - Current
IT Freelance
Self Employed
01.2025 - Current
Associate of Applied Science - Information Technology
Ivy Tech Community College