Ayu Amalia

Monitor temperature control during chocolate tempering, ensure precise ingredient measurements, and maintain strict quality assurance protocols. Make chocolate bars in all sizes and shapes by hand. Responsible to make chocolate sauces and other flavor sauces needed and do all assigned prepping jobs.

Analyzed and provided feedback, opinions, and critique on internet searches, advertising, and content. Assessed and reported online ads and content quality.

Reviewed and evaluated the quality of web advertising and delivered feedback on accuracy of visual images and text.

Reported and tracked the visual quality and content accuracy of advertisement. Examined content, ads, and text to ensure quality utilizing prior research and analysis experience.

Evaluated and performed an analysis of social media activities and strategies. Provided feedback, reviewed and assessed the quality and accuracy of online advertisement content.

Managed incoming and outgoing company's telephonic and written communication. Responded to customers inquiries and closed with high customer acquisition result. Coordinated communication, booking, with business partners, hotels and restaurants for availability and process reservations. Created and maintained reservation records by date of arrival and alphabetic listing. Processed cancellations and modifications. Reviewed and communicated hotel's policy to customers. Promoted goodwill by being courteous, friendly, and helpful to guests, managers, and fellow employees. Processed credit card transactions. Contacted the driver and guide to pick up and transfer guests from the airport to the hotel. Created vouchers for golf, rafting, and other activities. Managed and presented monthly sales report to management. Assisted operations manager with daily tasks.