Ayush Biswal
Ghaziabad
Summary
Proven Relationship Manager with a track record of fostering strong client relationships and driving portfolio growth at Au Small Finance Bank. Expert in financial planning processes and fluent in English, I excel in client acquisition and account management, significantly enhancing customer satisfaction and loyalty through strategic wealth management offerings.
Overview
3
3
years of professional experience
Work History
Relationship Manager
Au small finance Bank
Ghaziabad
03.2023 - Current
- Developed and maintained strong relationships with clients to ensure satisfaction and loyalty.
- Identified customer needs, developed customized solutions, and provided knowledgeable advice.
- Conducted regular client meetings to assess progress, discuss opportunities for growth, and address any concerns.
- Created marketing materials and presentations for prospective clients.
- Provided ongoing support throughout the sales cycle by responding promptly to inquiries, resolving issues, and following up on requests in a timely manner.
- Evaluated customer feedback to identify areas of improvement in products or services offered.
- Analyzed market trends and identified potential new customers through research activities.
- Monitored competitor activities and evaluated their strengths and weaknesses against our own business objectives.
- Maintained accurate records of all client interactions within the company's CRM system.
Marketing Intern
Unitor Technologies
Bhubaneswar
06.2022 - 07.2022
- Developed content and promotional materials for various campaigns.
- Created and executed social media strategies to increase customer engagement.
- Analyzed market trends to identify potential opportunities.
Sales Associate
Tirumala Sales and Services Pvt Ltd
Delhi
06.2021 - 07.2021
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
Education
MBA - Marketing And Sales
Amity University
Noida 06-2023
Bachelor of Commerce Hons - Finance And Marketing
Amity University
No06-2021
12th - Commerce
Vishwa Bharati Public School
Noida 03-2018
Skills
- Relationship building and management
- Wealth management offerings
- Financial planning processes
- Portfolio Growth
- New business generation
- Client acquisition
- Account Management
- FLUENT IN English
- MS Office
Languages
English
First Language
Hindi
Proficient
C2
Timeline
Relationship Manager
Au small finance Bank
03.2023 - Current
Marketing Intern
Unitor Technologies
06.2022 - 07.2022
Sales Associate
Tirumala Sales and Services Pvt Ltd
06.2021 - 07.2021
MBA - Marketing And Sales
Amity University
Bachelor of Commerce Hons - Finance And Marketing
Amity University
12th - Commerce
Vishwa Bharati Public School