An experienced accountant seeking a responsible position that will use my diversified experience and knowledge also provide me with the financial stability.
Team Lead in Accenture India Pvt.Ltd. Financial Analyst in SR Aggarwala & Co. Relevant Experience in Collection. Relevant Experience in SLA/KPIs. Part of Knowledge Transfer for new process (U.S, SINGAPORE, MALAYSIA, UKI, BENELUX, IBERIA, EASTERN EUROPE, FRANCE, ITALY, DACH) Domain expertise of complete Business Transformation & Collections. Relevant Experience in Finance & Accounting. Onsite Transition, Remote Transition, execution, Streamline and Standardise/Improve of AR process Part of Transaction for 2 projects (AMS & UKI) Have work experience of 7 years on Busy, ERP-SAP, share-point, Excel, Powerpoint, & MS Word. A Team Player with abilities in mentoring & motivating team in optimising their contribution levels. Domain expertise of complete End to End Accounts Receivable process.
Overview
2022
2022
years of professional experience
2019
2019
years of post-secondary education
2
2
Languages
Work History
Team Lead (Collections CL-11)
ACCENTURE INDIA PVT. Ltd.
Monitor and Manage Collections Process – Oversee end-to-end collections activities to ensure timely and accurate recovery of outstanding payments
Team Supervision & Training – Lead, mentor, and train the collections team to improve efficiency and maintain high performance standards
Customer Relationship Management – Engage with clients to resolve disputes, negotiate payment plans, and maintain strong business relationships
Performance Analysis & Reporting – Track collection metrics, analyze trends, and generate reports to improve recovery rates and team effectiveness
Compliance & Risk Management – Ensure adherence to company policies, legal guidelines, and industry regulations in all collection activities
Process Improvement & Automation – Identify process gaps and implement improvements to optimize collection strategies and reduce overdue accounts
Cross-Functional Collaboration – Work closely with finance, legal, and customer service teams to enhance collections effectiveness and reduce bad debts
Financial Reporting Analyst
SR Agarwalla & Co
09.2018 - 03.2021
Developed and deepened client relationships to cement profitable partnerships
Evaluated investment potential of companies with thorough assessments of historical data, operational activities and future objectives
Orchestrated client-centered financial packages factoring in current market trends
Led monthly meetings with directors to analyze spending and provide financial recommendations
Helped clients make optimal decisions on amounts and timing of capitalization
Monitored and analyzed financial, statistical and operational data trends
Presented oral and written reports on general economic trends, individual corporations and entire industries
Administered accounts payable, conducted general ledger and bank reconciliations and prepared monthly sales and used tax returns
Supported financial transactions and investment details by preparing supporting transactions
Valued and priced securities and companies based on historical, current and forecasted information
Tracked prices, yields and other trends to correctly interpret impacts on investment programs
Inventory Associate
Airtec Electro vision Pvt Ltd
01.2017 - 08.2018
Worked within applicable standards, policies and regulatory guidelines to promote safe working environment
Identified issues, analyzed information and provided solutions to problems
Increased customer satisfaction by resolving issues
Collaborated with team members to achieve target results
Developed team communications and information for meetings
Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
Developed and maintained courteous and effective working relationships
Maintained energy and enthusiasm in fast-paced environment
Proved successful working within tight deadlines and fast-paced atmosphere
Improved operations through consistent hard work and dedication
Developed and implemented performance improvement strategies and plans to promote continuous improvement
Conducted research, gathered information from multiple sources and presented results
Identifying improvement areas in the process & contributing in effectively management of process
Ensure all mails on shared mailboxes and all other queries are answered within the time stipulated under the SLA or as agreed with the client
Taking ownership to close all open issues pertaining to process
Managing query resolution by teams for internal business users and client
Experienced in working in group and producing best result
Passionate for initiating and facilitating continuous improvement
Giving clear directions - ensuring communications are clear and simple and understood by all
Ensuring the team is customer focused and delivers required levels of service at all the times
Ensuring the Month End Close is completed within the allocated deadline
Reconciliation of the receivables and monitor accounts to ensure payments are received up to date and resolve any discrepancies
Apart from Production did 1st pass Quality Checking of processed items
Prepared Update Tracker which includes every update received from client related to process by different communication modes
Automated process to improve rigor and speed in the processing of critical information
Education
B.Com -
Amity University
01-2019
10+2 - undefined
CBSE Board
10 - undefined
CBSE Board
Skills
Onsite transitioning, Remote transitioning & stabilizing before the stipulated time along with the Client delight
Effectively management of process
Significant experience in conducting knowledge sharing sessions at process level to fill up the knowledge gap
Formulating CROSS TRAINING PLAN for each activity within the process & ensuring to have backups for each activity
Analyzing Root causes to work on the process defects & making it error free
Constantly working on process improvements
Preparing Dashboards & training plans
Managed team of 6 employees including one on one, growth pathing & daily operational work
Maintain good customer relationship with clients and external parties through emails and calls
Ensuring timely sign-off of all transition tollgates
Adherence of SOW and SOP
Monitoring variation in performance and take remedial steps
Corporate Exposure
Team Lead (Collections), ACCENTURE INDIA PVT. Ltd., Monitor and Manage Collections Process – Oversee end-to-end collections activities to ensure timely and accurate recovery of outstanding payments., Team Supervision & Training – Lead, mentor, and train the collections team to improve efficiency and maintain high performance standards., Customer Relationship Management – Engage with clients to resolve disputes, negotiate payment plans, and maintain strong business relationships., Performance Analysis & Reporting – Track collection metrics, analyze trends, and generate reports to improve recovery rates and team effectiveness., Compliance & Risk Management – Ensure adherence to company policies, legal guidelines, and industry regulations in all collection activities., Process Improvement & Automation – Identify process gaps and implement improvements to optimize collection strategies and reduce overdue accounts., Cross-Functional Collaboration – Work closely with finance, legal, and customer service teams to enhance collections effectiveness and reduce bad debts.
Financial Reporting Analyst, SR Agarwalla & Co, 09/01/18, 03/31/21, Developed and deepened client relationships to cement profitable partnerships., Evaluated investment potential of companies with thorough assessments of historical data, operational activities and future objectives., Orchestrated client-centered financial packages factoring in current market trends., Led monthly meetings with directors to analyze spending and provide financial recommendations., Helped clients make optimal decisions on amounts and timing of capitalization., Monitored and analyzed financial, statistical and operational data trends., Presented oral and written reports on general economic trends, individual corporations and entire industries., Administered accounts payable, conducted general ledger and bank reconciliations and prepared monthly sales and used tax returns., Supported financial transactions and investment details by preparing supporting transactions., Valued and priced securities and companies based on historical, current and forecasted information., Tracked prices, yields and other trends to correctly interpret impacts on investment programs.
Inventory Associate, Airtec Electro vision Pvt Ltd, 01/01/17, 08/31/18, Worked within applicable standards, policies and regulatory guidelines to promote safe working environment., Identified issues, analyzed information and provided solutions to problems., Increased customer satisfaction by resolving issues., Collaborated with team members to achieve target results., Developed team communications and information for meetings., Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork., Developed and maintained courteous and effective working relationships., Maintained energy and enthusiasm in fast-paced environment., Proved successful working within tight deadlines and fast-paced atmosphere., Improved operations through consistent hard work and dedication., Developed and implemented performance improvement strategies and plans to promote continuous improvement., Conducted research, gathered information from multiple sources and presented results.
Key Highlights
Won multiple Accenture Awards for extraordinary performance.
Contributing continuously towards the quality goal, by helping in project standardization.
Implementation of Claims and centralized Automation project for claims.