Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Ayush Joshi

Ayush Joshi

New Delhi

Summary

With over 5 years of experience in luxury retail, I am dedicated to delivering exceptional service to UHNI and HNI clients at the brand's New Delhi store, specializing in exclusive and artistically crafted collections. I build and maintain lasting relationships with both local and international high-net-worth clients, offering personalized consultations that reflect the brand's core values of craftsmanship, artistry, and exclusivity.

Overview

5
5
years of professional experience

Work History

Retail Brand Manager

Lladró, S.A.
New Delhi
04.2021 - Current

Key Responsibilities:

  • Consistently exceed sales targets by developing tailored engagement strategies and leveraging emerging market trends.
  • Provide expert product knowledge, offering bespoke recommendations that enhance customer experience and reinforce brand image.
  • Collaborate with cross-functional teams (marketing, logistics, IT, finance, warehouse) to ensure streamlined operations.
  • Develop and implement data-driven sales strategies using customer insights to drive increased revenue.
  • Utilize CRM tools to track customer interactions, ensuring timely follow-ups and nurturing long-term client loyalty.
  • Contribute to brand visibility and sales growth by participating in store events, product launches, and exclusive initiatives.

Key Achievements:

  • Regularly exceeded sales goals by understanding customer preferences and market dynamics.
  • Built and maintained strong relationships with UHNI and HNI clients, driving repeat business and generating referrals.

Sales Associate

Lladró, S.A.
New Delhi
12.2019 - 03.2021

Sales Trainee

Lladró, S.A.
New Delhi
08.2019 - 11.2019

Education

MBA - Marketing Management

NMIMS CDOE

Bachelor of Commerce - BCom -

Delhi University
New Delhi
01-2019

Higher Secondary - Commerce

St. Theresa Sr. Sec. School
Nainital
01-2016

Skills

  • Customer Relationship Management (CRM)
  • Sales Leadership
  • Product Knowledge & Expertise
  • Clienteling & Personalized Service
  • Market Analysis & Strategy Development
  • Visual Merchandising & Store Presentation
  • Cross-Department Collaboration
  • Sales Reporting & Forecasting
  • Negotiation & Closing Skills
  • Problem Solving & Conflict Resolution
  • Attention to Detail
  • Luxury Brand Representation
  • Time Management & Multitasking
  • Communication & Interpersonal Skills
  • Adaptability & Flexibility

Affiliations

Volunteer | The Art of Living India

Timeline

Retail Brand Manager

Lladró, S.A.
04.2021 - Current

Sales Associate

Lladró, S.A.
12.2019 - 03.2021

Sales Trainee

Lladró, S.A.
08.2019 - 11.2019

MBA - Marketing Management

NMIMS CDOE

Bachelor of Commerce - BCom -

Delhi University

Higher Secondary - Commerce

St. Theresa Sr. Sec. School
Ayush Joshi