AYUSH KHATRI
Delhi, Delhi,Delhi, Delhi
Summary
Professional with strong organizational skills and proven track record in office management. Skilled in scheduling, correspondence, and maintaining office efficiency. Known for effective teamwork and adaptability to evolving needs. Strong focus on accuracy, reliability, and achieving results in fast-paced environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Workshop Manager
Royal Enfield Service Centre
03.2025 - Current
- Purchased and oversaw inventory of supplies, tools and equipment.
- Managed and led a team of technicians for optimal productivity and job satisfaction.
- Maintained workshop activities in line with budget requirements.
- Enhanced customer satisfaction by consistently delivering quality workmanship and meeting deadlines.
- Collaborated with cross-functional teams to drive continuous improvement in workshop operations.
- Collaborated closely with sales and marketing teams to understand customer needs better.
- Prioritized tasks effectively based on urgency and importance, enhancing overall project management capabilities.
Assistant Office Administrator
AKASH PUBLICATIONS
01.2022 - 2022
- Company Overview: Akash is a private organization that deals in printing and manufacturing books for all kinds of education levels whether its entry level exams for college or preschool to grad School. They implement a zero paper waste policy to ensure that resources are not wasted and save every bit possible. The work environment is worker friendly.
- Increased office management administrative performance with 50%
- Improved workflow by 50% by maintaining invoices, updating log sheets and compiling journal entries
- Which of your achievements match the job you're applying to
- Increased internal office efficiency by over 40%
- Managed office supply inventory, placing orders as necessary to maintain optimal stock levels at all times.
- Facilitated the onboarding process for new employees through orientation sessions and training material distribution.
Office Assistant
INDIVIM PVT. LTD.
01.2021 - 2021
- Company Overview: Indivim is a private limited company that deals in solar power installation, equipment's, and services of same. They aspire to give best of the available services in the market to their clients and have a great cliental response over the decades. They plans to achieve a greener and environmentally healthy solutions to our basics energy necessities and moves toward a cleaner and better environment.
- Improved office workflow by 50% by maintaining invoices, updating log sheets and compiling journal entries
- Worked outside office hours to support clients, which increased retention rates by 20%
- Managed office responsibilities by answering 15+ phone calls on a daily basis and scheduling appointments for clientele
- Coordinated a team of 6 instructors and led a team of 3 office employees.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
Customer Service Executive
Business Process Outsourcing
05.2018 - 10.2018
- Company Overview: Avatar is a outsource company which works for an Australian car insurance company. This process included semi chat process with a built in web page that allowed us to work with foreign cliental. They aspired to provide services world wide and made sure that their clients can deal without any hassle.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Managed high volume of inbound calls while maintaining a professional demeanor and ensuring timely resolution of issues.
- Monitored key performance indicators to ensure continuous improvement in service quality.
Education
Bachelorette of commerce - Business Administration And Management
IEC University
Himachal Pradesh08-2021
12th - commerce
Sant Gyaneshwar Model Sr. Sec. School
New Delhi01.2018
Skills
- Scheduling appointments
- DBMS
- Planning events
- Teamwork and collaboration
- Customer service
- Active listening
- Team management
- Document management
- Calendar management
- Time management
- Verbal communication
- Office management
- Project management
- Ethics-focused
- Customer relationship management
Certification
- Project management certified by goggle .co & Coursera. 2023
- IELTS English proficiency test 2023
- Pursuing Brand management by Google.co & Coursera 2025
- Pursuing Digital marketing and Data analytics by Google.co & John Hopkins university 2025
Languages
Hindi
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Hobbies and Interests
Project manager, Office administrative, Music and Art
Timeline
Workshop Manager
Royal Enfield Service Centre
03.2025 - Current
Assistant Office Administrator
AKASH PUBLICATIONS
01.2022 - 2022
Office Assistant
INDIVIM PVT. LTD.
01.2021 - 2021
Customer Service Executive
Business Process Outsourcing
05.2018 - 10.2018
Bachelorette of commerce - Business Administration And Management
IEC University
12th - commerce
Sant Gyaneshwar Model Sr. Sec. School
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