Experienced in email management and online communication tools
AYUSH P SURESH
Travel Consultant (Operations & Coordination)
Kottayam
Summary
Dynamic tour management professional equipped with a robust skill set for delivering exceptional travel experiences. Strong commitment to team collaboration and adaptability in fast-paced environments, consistently thriving under pressure. Proven expertise in logistics, scheduling, and client relations ensures seamless operations and memorable journeys for clients. Recognized for outstanding communication and organizational abilities, along with a relentless drive to achieve results.
Overview
4
4
years of professional experience
4
4
Languages
Work History
Outbound Manager
TEAM YATHRI HOLIDAYS
08.2025 - Current
- Process Optimization: Improve workflows and efficiency across departments.
- Market Analysis: Study market trends, and competitor activity, to identify new opportunities.
- Sales Forecasting and Reporting: Analyze sales data, and create projections to guide business decisions.
- Managed and motivated employees to be productive and engaged in work.
- Built strong relationships with clients, resulting in a significant number of referrals and positive reviews.
Tour Coordinator
BENNY'S ROYAL TOURS
10.2024 - 05.2025
- Successfully escorted 35 passengers all over India on a road tour.
- Managed finances and budgets, optimizing cost efficiency while maintaining high-quality offerings.
- Analyzed feedback from clients to identify areas for improvement in future tours and offerings.
- Maximized time spent at each destination while maintaining a comfortable pace by skillfully navigating through attractions, events, and schedules.
- Streamlined booking processes for increased efficiency in tour coordination.
Tour Coordinator
FORTUNE DESTINATION MANAGEMENT
06.2022 - 05.2025
- Successfully escorted over 50 groups.
- Delivered exceptional customer service by promptly resolving any issues or concerns related to tour arrangements or accommodations.
- Enhanced customer satisfaction by providing personalized travel itineraries and addressing specific needs.
- Streamlined check-in processes at hotels and attractions by efficiently managing paperwork, vouchers, or other required documents.
- Implemented safety protocols and emergency procedures consistently to guarantee the well-being of all tour participants.
Education
Bachelor of Vocational Studies - TRAVEL TOURISM AND LOGISTIC MANAGEMENT
CMS COLLEGE
Kottayam, India 04.2001 -
+2 VHSC - Travel and Tourism
GVHSS MURIKHUMVAYAL
Mundakayam, India01-2019
Skills
Effective communication
Itinerary planning
Emergency preparedness
Local history expertise
Group management
Tour guiding techniques
Software
Familiar with travel booking and reservation systems
Proficient in Microsoft Office Suite including Word, Excel, and PowerPoint
Comfortable using social media and digital platforms
LANGUAGES
English
Malayalam
Tamil
Hindi
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The person who says it cannot be done should not interrupt the person who is doing it.
Chinese proverb
Timeline
Outbound Manager
TEAM YATHRI HOLIDAYS
08.2025 - Current
Tour Coordinator
BENNY'S ROYAL TOURS
10.2024 - 05.2025
Tour Coordinator
FORTUNE DESTINATION MANAGEMENT
06.2022 - 05.2025
Bachelor of Vocational Studies - TRAVEL TOURISM AND LOGISTIC MANAGEMENT
CMS COLLEGE
04.2001 -
+2 VHSC - Travel and Tourism
GVHSS MURIKHUMVAYAL
AL HIND ACADEMY
- On The Job Training
- 2022-02 - 2022-03
- 1 month OJT in Computer Reservation System (CRS)
OTHER ACHIVEMENTS
LE PASSAGE TO INDIA
- Tour Operation and Escorting
- 2019 November
- 3 days of industrial exposure training in Tour operation and Escorting
OTHER ACHIVEMENTS
AL HIND ACADEMY
- On The Job Training
- 2022-02 - 2022-03
- 1 month OJT in Computer Reservation System (CRS)