Ayush Shukla
Lucknow
Summary
Results-driven billing manager with strong expertise in problem resolution and customer relations. Trained teams on billing software and developed standard operating procedures, significantly enhancing operational efficiency. Detail-oriented professional with skills in data entry, billing procedures, and staff training. Proven track record in managing inventory records and resolving technical issues effectively.
Overview
5
5
years of professional experience
Work History
Computer Operator (BILLING)
GARHA BHANDAR
LUCKNOW
04.2023 - Current
- Maintained accurate records through operation of data entry and processing software.
- Managed inventory records with specialized software for effective tracking.
- Trained new staff on system operations and best practices in data handling.
- Assisted with troubleshooting technical problems to reduce downtime.
Billing Manager
PASHUPATI MEDICALS
LUCKNOW
01.2021 - 12.2022
- Reviewed and reconciled billing discrepancies to ensure accurate invoicing.
- Trained staff on billing software and procedures for improved efficiency.
- Developed standard operating procedures for billing workflows and documentation.
- Assisted in audits of billing records to maintain compliance with regulations.
- Resolved patient inquiries regarding billing statements and payment plans.
- Analyzed customer accounts and identified discrepancies in invoices, payments, credits, and deductions.
- Resolved billing issues by applying knowledge and completing in-depth research.
Education
Bachelor of Science -
SRI RAMPAL MAHAVIDYALAYA (LUCKNOW UNIVERSITY)
Hardoi07-2025
Intermediate Certificate -
Florence Nightingale Public Inter College
Lucknow01-2024
High School Diploma -
Florence Nightingale Public Inter College
Lucknow01-2022
Skills
- Data entry
- Inventory management
- Staff training
- Billing procedures
- Problem resolution
- Technical troubleshooting
- Customer relations
- Team collaboration
- Problem-solving
Timeline
Computer Operator (BILLING)
GARHA BHANDAR
04.2023 - Current
Billing Manager
PASHUPATI MEDICALS
01.2021 - 12.2022
Bachelor of Science -
SRI RAMPAL MAHAVIDYALAYA (LUCKNOW UNIVERSITY)
Intermediate Certificate -
Florence Nightingale Public Inter College
High School Diploma -
Florence Nightingale Public Inter College