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Results-driven Project Controller Analyst with expertise in Change Management, Procurement,
Incident Management, Network, Database, Server, Firewall, and Data Center Operations. Adept
at managing global IT projects, leading cross-functional teams, and optimizing processes to
enhance efficiency. Proven ability to lead teams, drive process improvements, and implement
automation strategies to enhance workflow efficiency. Proficient in leveraging CMDB, Forscout,
Power BI, and Clarizen for data-driven decision-making and project execution. Strong analytical
mindset, stakeholder management skills, and ability to drive operational excellence across NA
and EMEA regions
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GPA: 7.55
GPA: 71%
• Led cross-functional teams to implement change management initiatives for network, server,
firewall, and data center projects.
• Manage change requests for network devices (routers, switches, WAPs, WAN, SDWAN, XNS,
WLC, WBR, DNS, VPN, SFW, LEF, VFW) and firewall configurations.
• Utilize CMDB and Forscout to track IT assets, ensure compliance, and maintain network security.
• Developed automation workflows that reduced project turnaround time by 25%.
• Coordinated with cross-functional teams to ensure timely deployment, configuration, and
validation of IT infrastructure.
• Implemented risk assessment processes, improving project delivery efficiency.
• Generated and analyzed data-driven insights using Power BI and Tableau for strategic decision-
making.
• Successfully led a team of 7 members, improving team efficiency and streamlining operational
workflows.
• Monitor project milestones, deliverables, and timelines, providing regular updates to stakeholders.
• Optimize workflows and reporting processes to enhance project efficiency and accuracy
• Assisted in project planning and documentation for network infrastructure upgrades and
installations.
• Supported the execution of change requests for networking equipment, ensuring adherence to
compliance and quality standards.
• Conducted quality checks and audits on network device configurations, improving deployment
accuracy by 100%.
• Collaborated with vendors and internal teams to facilitate the procurement and installation of
network devices.
• Provided technical support for troubleshooting and resolving issues during the implementation
phase.
• Collaborated effectively with stakeholders across operations, datacenter, database team to achieve
timely project delivery."