Ayush Singh
Delhi
Summary
Customer-oriented sales team manager with a strong history of leading high-performance teams to meet or exceed objectives. Also, researched and evaluated the market for understanding the customer and competitors for the brand within the 30 minutes of the catchment. Dedicated and hardworking with internal drive to deliver excellence. Tactical team builder with strong background in training and team development.
Overview
11
11
years of professional experience
Work History
Team Manager
The Collective ABFRL
05.2022 - Current
- Led employee relations through effective communication, coaching, training, and development.
- Evaluated employee performance and coached team members, increasing quality of work and employee motivation.
- Achieved project deadlines consistently by closely monitoring progress and proactively addressing any potential roadblocks.
- Defined clear targets and objectives and communicated to other team members.
DEPARTMENT MANAGER
DECATHLON SPORTS INDIA
01.2021 - Current
- Leading a team of 11 teammates, with a defined, routined planning and execution on the floor
- Responsible for strategic actions for commercial achievements and human development
- Also managing the inventory, human planning and EBIT for the cluster
- Responsible for Cost and communication of the store
- Regular department sales analysis and reporting with the help of Google Data studio, Microsoft excel and Google sheets
EFFICIENCY REFERENT
DECATHLON SPORTS INDIA
07.2020 - 01.2021
- Leading the efficiency project for a 2500 sq ft store
- Was responsible for human recruitment, training and deployment in store
- Along with humans, I was also taking care of quantity sellers and event planning to increase footfall to the store
MERCHANDISING REFERENT
DECATHLON SPORTS INDIA
01.2019 - 01.2020
- I was also responsible for location and relocation of clusters in store based on performance, seasonality and trend
- I was also responsible for product and equipment positioning of the store
- Weekly sales animation to backup the changes in merchandise
- Training and workshop for the team for layout and merchandising
- Ensuring the organisation standards and values are not compromised with any changes in merchandise
- Execution of new implantations and clearance sales with the change in season
DUTY MANAGER
DECATHLON SPORTS INDIA
01.2016 - 07.2018
- Responsible for daily store operation
- Responsible for Cash Flow and human roster planning for the store
- Handling of customer escalation and queries
- Store operation for daily Turnover and vendor management.to take care
- Responsible for achieving daily targets and planning
SALES MANAGER
DECATHLON SPORTS INDIA
01.2014 - 01.2016
- Calmly responded to and resolved customer comments and complaints
- Monitored staff performance, meeting regularly to communicate constructive feedback
- Managed and motivated team of four to create positive and productive working environment
- Handled internal disputes and acted as a point of contact for staff queries
- Utilised technology to accurately record sales figures and analyse data
- Managed and controlled stock levels
Education
PGDM -
school of management sciences
varanasi07.2019
BBA -
school of management sciences
varanasi07.2017
Skills
- Training and development
- Conflict resolution
- Team management
- Policy implementation
- Recruitment techniques
- Performance tracking
- Sales techniques
- Business strategy
- Excellent verbal communication
- Microsoft Excel
- Google Sheets
- Google Data Studio
- Quicksight
- OpenBravo
- OMS
- MS Word
Timeline
Team Manager
The Collective ABFRL
05.2022 - Current
DEPARTMENT MANAGER
DECATHLON SPORTS INDIA
01.2021 - Current
EFFICIENCY REFERENT
DECATHLON SPORTS INDIA
07.2020 - 01.2021
MERCHANDISING REFERENT
DECATHLON SPORTS INDIA
01.2019 - 01.2020
DUTY MANAGER
DECATHLON SPORTS INDIA
01.2016 - 07.2018
SALES MANAGER
DECATHLON SPORTS INDIA
01.2014 - 01.2016
PGDM -
school of management sciences
BBA -
school of management sciences
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