AYUSH SINGH
Application And Service Specialist
New Delhi
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
7
7
years of professional experience
Work History
FIELD SERVICE SPECIALIST
Carl ZEISS Group
04.2025 - Current
- Develop and maintain monitoring solutions and services for systems.
- Collaborate with teams to resolve cross-functional issues.
- Utilize technical expertise to ensure customer satisfaction.
- Develop specific technical proficiency to enhance issue resolution skills.
- Established strong relationships with vendors and suppliers, negotiating favorable pricing on parts and equipment while maintaining quality standards.
- Managed on-site and off-site installation, repair, maintenance, and test tasks.
- Utilized variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.
- Troubleshoot and perform root cause analysis during incidents.
FIELD APPLICATION ENGINEER
Accord Software and Systems Pvt. Ltd.
07.2021 - 04.2025
- Optimize network performance and reliability by maintaining hardware and software, analyzing technical issues, and ensuring availability to system users.
- Field support for EW systems, RF/GNSS systems, and counter-drone systems.
- Knowledge of drone calibration procedures for optimal performance and drone operation.
- Updated technical documentation, product specifications, and technical training materials.
- Delivered support training to help customers learn the key features of applications.
- Expertise in lab instruments: spectrum analyzer, cable and antenna analyzer, and signal generator.
- Configure, troubleshooting, maintenance, and installation of the system.
- Working within existing software and hardware.
- Supported software integration, and implemented maintenance enhancements.
- Conducted scheduled system upgrades to maximize performance.
- Resolved product design, acquisition and launch concerns to achieve customer's targeted business goals.
- Exhibited strong technical aptitude and application expertise resulting in optimized performance, continuous improvement recommendations and product innovation.
- Maintained effective customer relationships and identified future business opportunities to support and strengthen corporation mission.
INSTALLATION AND COMMISSIONING ENGINEER
Pyrox i-City India Pvt. Ltd.
09.2018 - 09.2019
- Maintaining technical documents.
- Installation of the system.
- Developed organizational processes, job results and accurate forecasts necessary to reach projected milestones.
- Analyzed, troubleshooting software problems and communicated possible solutions with development team.
Education
BACHELOR OF TECHNOLOGY - Electronics and Communication Engineering
MAHARSHI DAYANAND UNIVERSITY
Delhi, India01.2023
DIPLOMA - ECE
GURU TEGH BAHADUR INSTITUTE OF TECHNOLOGY
Delhi, India01.2018
Skills
Troubleshooting
Network Monitoring
Analysis Tools
Wireshark
MS office
Problem-solving abilities
Time management
Software installation
Proficient in MS office
Navigational systems and GPS
Satellite systems expertise
Willing to learn
Network configuration
PowerShell scripting
Azure proficiency
Linux administration
Personal data processing
I declare that all the details furnished above are true and best of my knowledge and belief.
Timeline
FIELD SERVICE SPECIALIST
Carl ZEISS Group
04.2025 - Current
FIELD APPLICATION ENGINEER
Accord Software and Systems Pvt. Ltd.
07.2021 - 04.2025
INSTALLATION AND COMMISSIONING ENGINEER
Pyrox i-City India Pvt. Ltd.
09.2018 - 09.2019
BACHELOR OF TECHNOLOGY - Electronics and Communication Engineering
MAHARSHI DAYANAND UNIVERSITY
DIPLOMA - ECE
GURU TEGH BAHADUR INSTITUTE OF TECHNOLOGY