
With over 5+ years of experience in IT and network support, I have a strong foundation in implementing, managing, and troubleshooting networking and Cisco devices, including routing and switching. My expertise extends beyond technical skills, as I possess excellent interpersonal and communication abilities. Building and maintaining mutually beneficial relationships, both internally and externally, is a strength. I thrive in high-pressure and challenging working environments, enjoying being part of a successful and productive team. Additionally, I have experience in managing, motivating, and training others to achieve their best.
Cisco Routing & Switching
IP addressing
Network monitoring
PaloAlto Firewall
OSI & TCP/IP
EIGRP, OSPF, BGP
MPLS & VRF
VPN
Redundancy Protocols (HSRP/VRRP/GLBP)
DNS & DHCP
SNMPv2 & SNMPv3
LAN & WAN
Cisco Meraki
LogicMonitor
Wireless LAN Controller (WLC)
SecureCRT
ServiceNow
Technical support
IOS upgrades of Cisco Routers & Switches
Port Security
AWS Certified Cloud Practitioner
AWS Certified Cloud Practitioner
LogicMonitor Certified Associate