Ayush TYAGI
Summary
Dynamic professional with a proven track record in facility management and customer service, exemplified during my tenure at past employers. Excelled in enhancing staff performance by 30% through motivational leadership and adept at fostering relationships. Skilled in Microsoft Office and adaptability, I bring a blend of operational excellence and team collaboration to drive business success.
Overview
9
9
years of professional experience
Work History
Club Manager
Nimbus Harbor
05.2024 - Current
- Managing Staff
- Budget Management
- Ensuring Compliance
- Planning Events
- Grievance Handling
- Coordination with cross-functional teams
- Planned, organized, and coordinated special events and celebrations.
- Developed partnerships with external vendors and suppliers to obtain quality products and services.
- Increased staff performance and engagement via motivational leadership.
- Implemented policies and procedures to improve club operations and standards.
- Negotiated contracts with vendors, suppliers and entertainment providers to achieve favorable terms.
Counsellor
Nulearn
12.2022 - 05.2024
- Profile mapping of candidates and Counsel accordingly
- Making participants understand the need for up-skilling and upgradation.
- Helping & understanding candidates requirements.
- Rapport building and connecting with corporate over social media.
- Meeting monthly revenue numbers.
Counselor
Talent Edge
12.2020 - 12.2022
- Explain the candidates about the products with its benefits & features.
- Meeting monthly sales targets with focused and dedicated approach.
- Maintaining reports for daily, weekly, monthly activities and analyzing data to find solutions.
- Build contacts with potential clients to create new business opportunities.
- Developed individualized counseling plans for clients to incorporate short-term and long-term goals.
- Supported career services by counseling students on career options and guiding job search skills development.
Travel Consultant
Travel Triangle
05.2018 - 12.2020
- Meeting revenue & sales targets.
- Dealing with customer queries and requirements and selling accordingly.
- Assuring quality training of new travel agents to familiarize them with our system.
- Manage relationships with travel agents and be responsible for their growth.
- Organized trips for individual, family, and business travelers.
- Worked closely with clients to understand unique needs and meet specific travel desires.
- Advised clients on visa, passport and security requirements relating to destinations and confirmed flight details for each reservation.
F & B Service Assistant
Oberoi Hotels & Resorts
01.2016 - 04.2018
- Handled corporate clients and events where frequently interacted with guests and south feedback.
- Prepared weekly employees schedules and assisting new hires training sessions.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Greeted customers at counter to fulfill requests and answer questions.
Education
Bachelor of Hotel Management -
Amazon Institute of Hotel Management (AIHM)
Noida, India12-2015
Class 12th - Commerce
CBSE
Gurgaon03-2012
Skills
- Adaptability
- Microsoft Office
- Customer Service
- Team motivation
- Business operations monitoring
- Facility Management
- Teamwork and Collaboration
- Excellent Communication
- Hospitality Management
- Relationship Building
Languages
English
Advanced (C1)
Hindi
Advanced (C1)
Timeline
Club Manager
Nimbus Harbor
05.2024 - Current
Counsellor
Nulearn
12.2022 - 05.2024
Counselor
Talent Edge
12.2020 - 12.2022
Travel Consultant
Travel Triangle
05.2018 - 12.2020
F & B Service Assistant
Oberoi Hotels & Resorts
01.2016 - 04.2018
Bachelor of Hotel Management -
Amazon Institute of Hotel Management (AIHM)
Class 12th - Commerce
CBSE
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