AYUSH GARG
Assistant Manager
New Delhi
Summary
A certified LEAN practitioner with 7 years of experience in working with large datasets on various technology, finance, retail, corporate and Healthcare Life Sciences industry projects. Manipulating,processing,analyzing and tabulating data using Advanced Excel.Thorough and meticulous individual, passionate about helping businesses succeed.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Assistant Manager - Finance
Pearson India Education Services
Noida
01.2022 - Current
- Evaluating project applications and verifying with outline specifications to approve, reject and recommend adjustments.
- Assist in preparation of author inquiry support using various system(s) extracts and royalty statements.
- Implement Automation ideas wherever possible to improve existing process and create greater efficiency.
- Collating, checking, and analyzing spreadsheet data and Preparing Dashboards and Status reports
Data Processing Associate
GERSON LEHRMAN GROUP
Gurgaon
06.2020 - 01.2022
- Created reports based on data collected by surveys team, typically working on Excel,Wincross,SPSS, Q research software and PowerPoint.
- Collaborated with Project Managers and Survey Programming team to execute and provide deliverables as per client expectations,
- Prepared Time-series, cross-tabulation outputs in concise and visually appealing manner.
- Often worked and managed large datasets and analyzed data using statistical tools and individual understanding of data.
Quality Review Associate
GERSON LEHRMAN GROUP
Gurgaon
02.2019 - 05.2020
- Conducted necessary due diligence on survey respondent profiles v/s project scope.
- Analyzed and escalated inconsistencies and timely risk mitigation to ensure it meets GLGs bar for both quality and compliance.
- Used external sources and advanced searches to ensure output matches client's scope.
Quality Analyst
BT GLOBAL SERVICES PVT. LTD
Gurgaon
09.2016 - 02.2019
- Led 2 process improvement projects using LEAN methodologies to help operations meet and exceed quality standards and reduce costs
- Compiled and distributed weekly feedback to Subject Matter experts and managers to improve service time and quality while increasing productivity.
- Collected and analyzed data and initiated, developed and recommended improvements to processes and procedures to increase productivity and reduce TAT
Advisor
BT GLOBAL SERVICES PVT. LTD
Gurgaon
07.2015 - 08.2016
- Processed and fixed customer orders accurately within agreed timescales and in line with agreed process and procedures.
- Achieved 100% order closure consistently and operational targets as defined by offline reporting suite.
- Promoted strong customer satisfaction by diagnosing and troubleshooting product issues without further escalations.
Education
PGDM - E-Business , 1St Class
We School
Mumbai 01.2018 - 12.2019
BBA - Banking & Insurance , 1st Class
Maharaja Surajmal Institute
New Delhi 08.2012 - 05.2015
Skills
Advanced Excel,VBA
MS Office Suite
LEAN Six sigma
Stakeholder Management
Storytelling with Data
Websites
Accomplishments
- Was invited to deliver and record a lecture on ‘Continuous Improvement Using Lean Principles' by WeSchool-Mumbai
- Successfully led 2 LEAN projects which helped in a saving of substantial time and money for the organization
- Completed an A3 project utilizing LEAN tools which saved 1284 hours Annually
Certification
LEAN PRACTITIONER (British Quality Foundation)
Timeline
Assistant Manager - Finance
Pearson India Education Services
01.2022 - Current
Data Processing Associate
GERSON LEHRMAN GROUP
06.2020 - 01.2022
Quality Review Associate
GERSON LEHRMAN GROUP
02.2019 - 05.2020
LEAN PRACTITIONER (British Quality Foundation)
10-2018
PGDM - E-Business , 1St Class
We School
01.2018 - 12.2019
Quality Analyst
BT GLOBAL SERVICES PVT. LTD
09.2016 - 02.2019
Advisor
BT GLOBAL SERVICES PVT. LTD
07.2015 - 08.2016
BBA - Banking & Insurance , 1st Class
Maharaja Surajmal Institute
08.2012 - 05.2015