Ayushi Datta
Account Manager (Health Care Marketing)
Mumbai
Summary
Motivated Bpharm graduate with a strong academic background and a keen interest in healthcare marketing. Possessing a solid foundation in pharmaceutical sciences, passionate about effectively communicating the value of healthcare products. Gained expertise in pharmacology, drug formulation, and quality control throughout academic journey, providing a unique perspective on pharmaceutical products. Experience working on group projects and internships has honed teamwork and communication skills, making well-equipped to excel in the field of customer relations.
Overview
2
2
years of professional experience
7
7
years of post-secondary education
2
2
Languages
Work History
Account Manager
United Enterprises
Mumbai
08.2023 - 10.2024
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Collaborated with internal teams to resolve client issues quickly and efficiently.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
Industrial Internship
Rubicon Research
Mumbai
01.2023 - 02.2023
- Completed an industrial internship in R&D Department
- Learned process of drug discovery, formulation, and development
- Learned about the different manufacturing processes, quality control, and regulations in the pharmaceutical industry, also learned about the various analytical techniques used for drug testing and analysis
Intern Pharmacist
Kasturba Medical College Manipal
Manipal
01.2023 - 02.2023
- Learned the working of Bulk Pharmacy, OPD, Pharmacy Dispensing Wing (PDW), Satellite Pharmacy
- Gained knowledge in medicine names, usage, dosage, effects and requirements by attending regular training
- Got the opportunity to interact with incoming and outgoing patients, experience in dispensing and packaging of Ointments and Dose specific sachets
Education
B.Pharma -
Manipal College of Pharmaceutical Sciences (MCOPS)
Manipal 07.2019 - 07.2023
12th - English
CBSE
Mumbai 04.2016 - 03.2018
10th - English
CBSE
Pilani 04.2015 - 03.2016
Skills
Problem Solving
Teamwork and collaboration
Client relationship management
Communication
Leadership
Extra-Curricular Activities
Served as Sports Secretary at MCOPS for the 2022-23 session, leading a team of 35 to organize sports events. Actively involved in various NCC camps, including the Annual Training Camp and Republic Day Camp 2015, gaining valuable experience. As a member of India's all-girls brass marching band, participated in the prestigious Republic Day Parade in Delhi, 2015, showcasing dedication and pride in representing the country.
Timeline
Account Manager
United Enterprises
08.2023 - 10.2024
Industrial Internship
Rubicon Research
01.2023 - 02.2023
Intern Pharmacist
Kasturba Medical College Manipal
01.2023 - 02.2023
B.Pharma -
Manipal College of Pharmaceutical Sciences (MCOPS)
07.2019 - 07.2023
12th - English
CBSE
04.2016 - 03.2018
10th - English
CBSE
04.2015 - 03.2016
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