Ayushi Jain
Bengaluru
Summary
Results-driven software developer with 2 years of experience in designing, developing, and implementing innovative solutions for complex technical challenges. Proven expertise in leading projects, collaborating with cross-functional teams, and delivering high-quality products within deadlines. Skilled in code optimization, automation, and seamless integration of new features. Seeking new opportunities to leverage my skills and learn more in a dynamic and growth-oriented environment.
Overview
3
3
years of professional experience
Work History
MTS-2
VMware by Broadcom
Bangalore
07.2023 - Current
- Led and contributed to the team in resolving customer escalations and bugs, resulting in improved customer satisfaction and faster issue resolution times.
- Collaborated with the team on epics and user stories, delivering solutions that ensured seamless console operation and enhanced system reliability.
- Developed the 'Broker' service for User Group Provisioning, designing and implementing key APIs.
- Provided knowledge transfer (KT) sessions to onboard new team members.
- Owned two critical projects: Broker brownfield APIs and Broker ID implementations, successfully reducing downtime, delivering bug-free solutions, and ensuring seamless end-to-end functionality.
- Worked on design and implementation for handling inactive users during migration to the new service, i.e., Broker.
MTS-1
VMware
Bangalore
07.2022 - 06.2023
- Collaborated with cross-functional teams for successful product launches and seamless feature integration.
- Conducted code reviews to uphold standards and ensure high-quality output.
- Created comprehensive project documentation for knowledge sharing, thus reducing onboarding time for new team members by 15%.
- Conducted thorough regression testing to understand the product deeply.
- Quickly mastered product functionality, identified areas for improvement, and enhanced integration test suites by automating key processes, reducing regression issues, driving efficiency, and improving overall product quality.
- Developed automation scripts to streamline tasks and bolster testing infrastructure.
- Proactively managed and resolved escalations, including issues from Walmart and Oracle.
R&D Intern
VMware
Bangalore
01.2022 - 06.2022
- Optimization Project for UEM 2111 SaaS Platform Rollout with Zero Downtime Upgrade (ZDT).
- Addressed extended upgrade time by targeting large volumes of data in the notification table.
- Collaborated with team owners to assess and categorize notifications, establishing a 60-day retention policy.
- Designed and implemented a data purging strategy for notifications older than 60 days.
- Successfully reduced upgrade time, ensuring a smoother UEM rollout.
Education
B.Tech - Computer Science And Engineering
Lakshmi Narain College of Technology
Bhopal01-2022
H.S.C (ICSE Board) -
Saint Dominic Savio
01-2018
S.S.C(ICSE Board) -
Saint Dominic Savio
01-2016
Skills
Technical Skills
- System Architecture
- Network Security
- API Integration
- Software Development
- Microservice architecture
- Data Structures
- Programming languages - Java, Python, C#, JavaScript
- Database - SQL
- API Development
- Cloud service - AWS
Soft Skills
- Teamwork and Collaboration
- Decision-Making
- Problem-Solving
- Highly Professional
Accomplishments
- Received a copyright in 2021 for the Smart Bike Intelligence System project, recognizing innovative contributions to intelligent transportation solutions.
- Recognized for successfully resolving multiple high-priority customer escalations.
- Awarded on-the-spot recognition for timely completion of escalations and project deliverables.
- Served on the Shield Team (Customer Escalation Handling Team) for 3 months.
- Won a district-level award for a science project in 10th grade.
Timeline
MTS-2
VMware by Broadcom
07.2023 - Current
MTS-1
VMware
07.2022 - 06.2023
R&D Intern
VMware
01.2022 - 06.2022
B.Tech - Computer Science And Engineering
Lakshmi Narain College of Technology
H.S.C (ICSE Board) -
Saint Dominic Savio
S.S.C(ICSE Board) -
Saint Dominic Savio
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