Ayushi Shah

Compensation and Benefits:

• Designed and implemented pay bands for 1500+ employees based on market benchmarking
• Led Total Rewards and Job Evaluation for a ₹1600 crore turnover company.
• Spearheaded annual performance appraisal processes for 1500 employees.
• Developed monthly, quarterly, and annual sales incentive programs.
• Guided salary fitment and compensation decisions for senior management, including stock options.
• Coordinated with payroll vendor for timely payroll processing by preparing and validating monthly inputs; ensured payroll accuracy and collaborated with finance for disbursal.
• Served as the primary point of contact for employees and vendors regarding payroll queries and escalations.
• Managed administration and compliance for EPF, ESIC, Gratuity, Professional Tax, LWF, etc., ensuring timely filings in coordination with vendors.
• Administered and resolved queries related to statutory benefits and provisions.

HR Business Partnering and Compliance:

• Acted as strategic HR partner to the Finance team for all people-related matters.

• Collaborated with Finance to forecast manpower cost and ensure budget alignment.

• Led performance management processes – goal setting, reviews, and appraisals.

• Participated in talent discussions and supported succession planning.

• Conducted regular 1:1s and skip-level meetings to address employee concerns.

• Implemented employee engagement initiatives and supported change management processes.

• Ensured seamless implementation of HR policies, communication, and uniform application across teams.

• Led and supported internal, statutory, and compliance audits (quarterly, bi-annual, annual).

HR Operations & Employee Life Cycle:

• Managed the entire employee lifecycle – sourcing, onboarding, background verification, offer generation, and exit formalities including full & final settlements.

• Ensured accurate and timely data entry and updates in internal HRIS system; maintained data integrity and employee records.

• Supported employee mobility activities such as transfers, relocations, and expatriate management.

• Addressed and resolved employee grievances in collaboration with concerned departments.

• Developed and delivered HR dashboards and reports (daily/weekly/monthly) on attrition, retention, engagement, R&R, etc., for leadership review.

• Coordinated end-to-end recruitment activities: resume screening, interview scheduling, follow-ups.
• Maintained and updated employee records in HR databases.
• Prepared HR documents like offer and appointment letters.
• Supported employee engagement initiatives and feedback collection.

• Led a team of 30+ associates in travel back-office operations.
• Monitored daily targets and TAT adherence.
• Conducted performance reviews and tracked KPIs to boost productivity.
• Generated MIS and operational reports to drive process improvements.
• Handled escalations from clients and internal teams.
• Implemented process improvements to enhance efficiency and reduce errors.
• Trained new joiners on SOPs, tools, and client requirements.