Ayushi Sharma
Delhi
Summary
Dynamic Network Engineer with expertise in GPON technology and network design at BT Global Business Services. Proven track record in enhancing fiber connectivity and executing successful project implementations. Strong problem-solving abilities and collaborative skills drive high-quality outcomes in complex environments. Committed to delivering innovative solutions and optimizing network performance.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Network Engineer
BT global business services
Gurugram
01.2019 - Current
- Implemented GPON technology to enhance optical fiber connectivity accessibility in UK.
- Conducted connectivity assessments for copper and fiber networks, including other ISPs at line plant facility.
- Evaluated project feasibility by analyzing client inputs for planning and design stages.
- Executed network mapping for FTTP/FTTH and FTTC, utilizing PON equipment like splitters and fiber distribution points.
- Diagnosed issues related to FTTP network design, commissioning, and migration from copper to fiber.
- Developed comprehensive network architecture documentation for field engineers.
- Released final construction designs, including Civil Plan and ODN Plan, following established guidelines.
- Coordinated planning and recording of fiber routes directly to core network hub sites.
SLG Advisor
BT global business services
Gurugram
06.2016 - 01.2019
- Analyzed and validated Service Level Guarantees using required tools and applications, ensuring high-quality standards in finance processes.
- Synchronized with updates and changes to accurately perform validations, meeting daily and monthly targets for fixed products.
- Provided team support and maintained Excel trackers, utilizing Windows-based tools such as Outlook, Word, and Excel.
Education
Bachelor of Science - Information Technology
Graphic Era
Dehradun03-2016
High School Diploma -
Cambrian Hall
Dehradun03-2011
Skills
- GPON technology
- Network design
- Fiber optics
- Project management
- Network troubleshooting
- Problem solving
- Team collaboration
Accomplishments
- Two-time star performer of the quarter
- I have got the star performer of the year award in 2019
Languages
Hindi
First Language
English
Intermediate (B1)
B1
Certification
- I was certified internally and have been working as an intern support for the new joiners
Affiliations
- Initiating weekly calls with the entire team to circulate quality updates, if any
- I have been responsible for maintaining the tracker for the team, which includes the efficiency and quality score of all the advisors, along with the attendance, and I forward it to the team manager daily towards the end of the shift
Timeline
Network Engineer
BT global business services
01.2019 - Current
SLG Advisor
BT global business services
06.2016 - 01.2019
Bachelor of Science - Information Technology
Graphic Era
High School Diploma -
Cambrian Hall
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