Proven leader in financial operations, adept at invoice processing and team management, demonstrated at companies like Genpact. Excelled in enhancing billing efficiency by 15% and leading AR/OTC for cloud-based products, showcasing strong analytical and interpersonal skills.
Overview
8
8
years of professional experience
Work History
Management Trainee
Genpact
09.2023 - Current
Issue and post bills, receipts, and invoices, assisting clients with any invoicing questions
Process client bills using the company's proprietary billing software and reconcile billings with the AR ledger, creating invoices and reviewing calculations on billing statements
Process incoming payments, verifying authenticity to accurately balance accounts
Evaluated billing processes to develop and implement modified techniques to maximize bill processing, increasing overall efficiency by 15%
Senior Executive
Johnson Control International
07.2022 - 09.2023
Input customer data and payments into billing system
Communicate with vendors on all matters PO related
Maintain accurate customer information in ERP (Oracle ACE) systems and customer's master profile
Review Bill of Materials and establish pull date
Update Customer Service and interfacing with Purchasing
Expedite orders through Purchasing and Manufacturing
Manage status of orders relative to lead time issues
Verify Bill of Material and routing accuracy
Answered customer inquiries regarding billing
Encouraged all customers to go paperless to save time and resources
Prepared annual reports of assigned customer accounts to superiors for review
Assist in the training of new Billing Representatives
Reported all customers with accounts past due for 6 months or longer without explanation
Manage the billing as per the customer need i.e., Daily Invoice, Weekly Invoice, Monthly Invoice, Quarterly Invoice, Semi-Annual Invoice and Annual Invoice
Senior Analyst
Mercer, Marsh & McLennan Companies
06.2021 - 03.2022
Handling credit collection for client for customers globally
Notify debtors by email or telephone for upcoming or outstanding invoices
Negotiate payment plans and settlements debtors including fixing terms and conditions
Making notification in client account of interaction for payment schedule
Checking customer's credit rating by credit rating agencies
Deciding whether to offer or not to offer credit based on credit history of customers and their ratings
Setting up terms and conditions about payment
Dealing with internal queries about payment
Ensuring customer pay on time via continuous follow up
Negotiation of repayment plans
Calculation of late fines and settlements as per agreed term upon approval of management
Managing cash inflow and fund forecasting
Highlight risk areas and defaulter to management and ensuring no bad debt
Coordinating with legal team for defaulters as per agreed term
Monthly and yearly reporting of AR
Coordinating with sales team before onboarding new customers
Analyst
R1-rcm
02.2020 - 06.2021
Handling a team of 3 people and leading AR/OTC for cloud-based product and services
Managing cash flow and getting payment with regular follow-ups from customers
Resolving queries of customers via email and call-in regard to invoices, pricing and taxation
MIS reporting of AR to management and highlighting areas of concerns
Providing credit rating of customers
Evaluating PO's and invoices of customers
Reporting to regional heads updating AR percentage and highlighting area of concerns
Managing cash application of payments received and closing suspense payment for month and year end account closure
Rating and upraising team members at yearly appraisal cycle
Addressing query regarding TDS, Form 16, and GST of customers
Application of payments received to invoices
Reconciliation of payment received and its settlement to customers of Fee counter
Settlement of payment via card and net banking with TPSL & Bank on daily basis
Calculation of income and expense of Feecounter entity and its profitability of the quarter
Trainee Associate
Hindalco - Aditya Birla Group
04.2017 - 08.2018
Company Overview: Worked on Third Party Payroll with Neelkanth Associates
Responsible for Accounting and bookkeeping for Gabon including 3 branches
Accountable for debtors' management and receivable for Satguru in Gabon
Business meeting with clients for business relationships
Audit of PO's and invoices and their payment as per pay term
Financial reporting to central team in Dubai and India
Part of strategic planning to increase revenue and sales for company
Rolling out offers and schemes for lower credit period in market and increase competitive with competitor
Matching bank and cash sales with daily sales to record revenue
Attended training workshop for Effective use of GOOGLE TOOLS- in day-to-day work and got hands on experience of using Google tools for more productivity
Worked on Third Party Payroll with Neelkanth Associates
Education
Bachelor Of Commerce -
Mahatma Gandhi Kashi Vidyapeeth
07.2016
CBSE - Secondary Education -
Bhavan's Kesari Devi Kanoria Vidya Mandir
05.2013
CBSE - Higher Education -
Bhavan's Kesari Devi Kanoria Vidya Mandir
04.2011
Skills
Team Management
Order Management
Invoice Processing
Languages
English
Hindi
Phone
+91, 7217703351
Timeline
Management Trainee
Genpact
09.2023 - Current
Senior Executive
Johnson Control International
07.2022 - 09.2023
Senior Analyst
Mercer, Marsh & McLennan Companies
06.2021 - 03.2022
Analyst
R1-rcm
02.2020 - 06.2021
Trainee Associate
Hindalco - Aditya Birla Group
04.2017 - 08.2018
Bachelor Of Commerce -
Mahatma Gandhi Kashi Vidyapeeth
CBSE - Secondary Education -
Bhavan's Kesari Devi Kanoria Vidya Mandir
CBSE - Higher Education -
Bhavan's Kesari Devi Kanoria Vidya Mandir
Similar Profiles
Ram YadavRam Yadav
AR Collection Specialist at GenpactAR Collection Specialist at Genpact