Ayushi Srivastava

My Key Responsibility Area includes creating audit parameters for processes, develop quality control procedures, perform audits, collaborating with cross-functional teams to ensure a cohesive customer experience. Contribute to maintaining standard operating procedures by coordinating with Policy, Operations and Program teams. Develop subject matter expertise in industry best practice. Having calibration calls with the program team to enhance and streamline the processes and ensure alignment on quality goals and objectives. Engaged in continuous process improvement initiatives aimed at enhancing quality assurance processes and resources by identifying gaps, defects and opportunities and fixing them using internal Amazon's mechanism.

My Key Responsibility Area included performing reviews and analysis of websites to determine their quality for acceptance into the affiliate marketing program, identifying areas to improve process, clarify policies, identify violations and emerging trends. Streamling process enhancements in order to achieve high conversion rates for Amazon.com.Guiding affiliates through the process of creating ‘Backlinks’ for affiliates to the Amazon website and how to get API .

My Key Responsibility Area included developing and acquiring corporate business for the foreign exchange division (sales) along with the retail branch with an additional responsibility of customer relationship management by creating and maintaining relationships with key stakeholders, including customers, partners, and internal teams.