Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ayushi Thakur

Toronto

Summary

Versatile professional with expertise in project coordination, process advising, HR and financial services. Skilled in strategic planning and fostering collaborative environments to drive organizational success.

Overview

9
9
years of professional experience

Work History

Financial Services Representative

Gatestone & Co. Inc.
10.2023 - Current
  • Collaborated with various departments to ensure accurate billing information and resolve any discrepancies promptly.
  • Initiated repossession process or service disconnection upon failure of other collection methods.
  • Collaborated with various departments to ensure accurate billing information and resolve any discrepancies promptly.
  • Built rapport with customers by demonstrating understanding of their situation while seeking fair resolutions.

HR Intern

Randstad
02.2022 - 08.2022
  • Successfully expanded firm's client base through exceptional networking skills, proactive lead generation and dedication contributing to company growth and success.
  • Oversaw hiring, staffing, and labor law compliance and updated HR database with new employee information, changes in benefits, and other details.
  • Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
  • Prepared new hire letters, employee contracts, and corporate policies.

PROCESS ADVISOR

Barclays
02.2019 - 06.2020
  • Assisted customers with navigating bank systems, completing transactions and opening or closing accounts.

Project Coordinator

Surya Kiran Technologies Inc.
04.2015 - 04.2018
  • Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
  • Responded to requests for information on materials to inquiring parties.
  • Collaborated with stakeholders to define clear project goals, leading to consistent alignment with expectations throughout the process.

Education

Ontario Graduate Certificate - Global Business Management

Humber Institute of Technology And Advanced Learning
12.2022

Associate of Arts - Professional Photography

Triveni Kala Sangam - India
05.2017

Bachelor of Arts - VFX And Animation

Arena Multimedia And Animation - India
05.2015

Skills

  • Customer Relationship Management
  • Correcting Discrepancies
  • Quality Assurance
  • Complaint Logging and Resolution
  • Product Knowledge
  • Cultural Awareness
  • Customer Data Confidentiality
  • Strategic Communication Management Professional
  • Human Resource Management Software HRMS
  • Microsoft office
  • Onboarding Assistance
  • Effective Planning

Timeline

Financial Services Representative

Gatestone & Co. Inc.
10.2023 - Current

HR Intern

Randstad
02.2022 - 08.2022

PROCESS ADVISOR

Barclays
02.2019 - 06.2020

Project Coordinator

Surya Kiran Technologies Inc.
04.2015 - 04.2018

Ontario Graduate Certificate - Global Business Management

Humber Institute of Technology And Advanced Learning

Associate of Arts - Professional Photography

Triveni Kala Sangam - India

Bachelor of Arts - VFX And Animation

Arena Multimedia And Animation - India
Ayushi Thakur