Ayushma Kumari

• Provided excellent customer service to clients, addressing concerns and queries related to their bills promptly and professionally
• Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered
• Developed comprehensive reports on billing activities for senior management, enabling informed decision-making regarding departmental goals and strategies

• Aided in development and betterment of patient management and workflow processes
• Increased efficiency of the front office operations through effective multitasking, attention to detail, and organization skills

• Achieved high levels of accuracy in data entry tasks through close attention to detail and regular quality checks
• Streamlined back office processes by implementing efficient document management systems and reducing manual tasks

Handled diagnostic billing processes and efficiently resolved patient billing inquiries, ensuring accuracy and timely service. Collaborated with healthcare providers to address and resolve patient issues.