Looking to secure a challenging position in a reputable organization to expand my learning knowledge and skills. While making a significant contribution to success of company.
Overview
6
6
years of post-secondary education
3
3
Certifications
Work History
Phone Banking International Voice
ICICI Bank
Hyderabad
09.2023 - 02.2024
Managing customer and clients complaints in a professional manner
While providing solutions resolve issues quickly and efficiency.
Managing clients portfolios and analysis kyc documents.
Providing Customer Support to international customers.
Strong understanding of banking products, services, and procedures.
Helping customers with account-related tasks such as account opening, closing, updating personal information, and providing guidance on various account features and services.
Educating customers about new banking products, services, and promotions. This involves explaining features, benefits, and eligibility criteria to encourage customers to utilize additional banking services.
Education
Bachelor in commerce (B.com) - undefined
Osmania University
06.2020 - 05.2023
CEC (Commerce) - undefined
New St Francis Xavior Junior College
08.2017 - 05.2020
Skills
Basic Knowledge fo digital marketingundefined
Locations
Uppuguda, Hyderabad, 500053
Industry Expertise
Management
Time Management
Projects
Ratio Analysis Baja Auto, Hyderabad, Analysis the financial statements.
Analysis the company financial statements.
Mortgage Relationship Manager at ICICI Securities Ltd (Transferred to ICICI Bank Ltd.))Mortgage Relationship Manager at ICICI Securities Ltd (Transferred to ICICI Bank Ltd.))