Execution-first generalist with 4+ years’ experience scaling GTM, CRM, and ops for high-growth startups. Led high-impact initiatives across revenue growth, retention, and business operations with a focus on speed, ownership, and outcomes
Overview
6
6
years of professional experience
Work History
Engagement Manager
ThinkAnanta
Remote
03.2025 - Current
Designed and executed GTM strategies for B2B clients ($5M+ ARR), achieving a 30% increase in lead-to-customer conversions and accelerating sales velocity.
Built and deployed AI agents to automate outbound operations, executing personalized outreach at scale; eliminated manual effort and increased lead engagement by 3x.
Implemented strategic retention and AOV growth initiatives, resulting in a 20% average increase in client revenue per account.
Designed and implemented CRM systems from scratch across multiple client engagements, automating manual workflows and enhancing reporting visibility and pipeline accuracy.
Founder's Office - Strategy
Kindly health
Gurgaon
08.2024 - 12.2024
Managed company-wide P&L, reducing logistics RTO by 25% & boosted customer retention from 23% to 30%.
Migrated business operations to Shopify platform, streamlining order processing times by 20% and enhancing inventory accuracy.
Developed financial models and investor pitch decks, facilitating investor relations with multiple venture capitalists.
Negotiated and secured an endorsement deal with an A-list Bollywood celebrity
Management Trainee, Founder's Office
Kenko Health
Bangalore
04.2023 - 07.2024
Automated 80% of OPD and 90% of IPD claim processes using CRM integrations, increasing team productivity by 35%.
Developed and implemented a SQL-driven claims MIS system, reducing claim settlement turnaround time (TAT) by 20%.
Built a customer-facing chatbot for Key Account Managers (KAMs), increasing responsiveness and reducing manual workload by 30%.
Onboarded and trained over 500 hospitals in Maharashtra, improving customer query resolution speed by 30%.
Executed AP/AR reconciliations totaling over ₹1.5Cr with 100% accuracy, ensuring flawless financial compliance.
Junior Manager
Edufund India
Ahmedabad
09.2020 - 04.2021
Created a comprehensive ₹20Cr two-year financial forecast and operating budget, enabling accurate strategic planning and improved resource allocation.
Designed and rolled out vendor onboarding SOPs, cutting vendor integration timelines by 30% and enhancing operational efficiency.
Prepared and managed investor documentation and regulatory compliance processes, successfully obtaining the Registered Investment Advisor (RIA) license.
Streamlined financial reporting and variance analysis, improving budget adherence by 18% and providing clear visibility into business metrics.
Analyst
Deloitte
Ahmedabad
04.2019 - 05.2020
Conducted and led over 10 operational risk audits across manufacturing, BFSI, and pharmaceutical sectors, identifying and mitigating compliance risks by 20%.
Collaborated directly with C-suite executives to implement risk management frameworks, accelerating project completion times by 25%.
Authored comprehensive SOPs adopted across audit practices, standardizing processes and enhancing internal controls documentation.