Az Haile
Indianapolis
Summary
Proven track record in enhancing customer satisfaction and streamlining operations, demonstrated during my tenure at Riley Children's Hospital. Adept in quality assurance and organizational skills, I excel in teamwork and collaboration, significantly improving service efficiency. My ability to communicate clearly and manage time effectively has consistently led to positive outcomes in high-pressure environments. Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts.
Overview
1
1
year of professional experience
Work History
Patient Service Worker
Riley Children's Hospital
05.2024 - Current
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting patients and meeting quality expectations.
- Managed time effectively, prioritizing tasks based on urgency, complexity, or patient expectations.
- Developed strong connections with patients, family members and peers through effective listening and interpersonal skills.
- Facilitated smooth communication between clients, coworkers, and management through clear verbal and written interactions.
- Utilized problem-solving skills to address complex patient needs effectively.
Crew Member
McDonald's
10.2023 - 03.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Promoted a positive work environment through effective communication and teamwork among staff members.
Crew Member
Indiana State Fairgrounds
07.2023 - 08.2023
Education
BBA - Undecided
Indiana University, Purdue University Indianapolis
Indianapolis, IN05.2028
High School Diploma -
George Washington Community High School
Indianapolis, IN05.2024
Skills
- Workplace Safety
- Patience and Tolerance
- Quality Assurance
- Cross-training abilities
- Team Player
- Teamwork and Collaboration
- Time Management
- Reliable and Responsible
- Customer Satisfaction
- Clear Communication
- Organizational Skills
- Team Collaboration
Hobbies
- Go to the gym to lift weights
- Play Basketball
- Run
- Read books
- Volunteering
- Community Service
- Podcasting
- Travel
Languages
tigrinya
Native or Bilingual
Amharic
Elementary
Timeline
Patient Service Worker
Riley Children's Hospital
05.2024 - Current
Crew Member
McDonald's
10.2023 - 03.2024
Crew Member
Indiana State Fairgrounds
07.2023 - 08.2023
BBA - Undecided
Indiana University, Purdue University Indianapolis
High School Diploma -
George Washington Community High School
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