Hi, I’m
Azad Ahmad Alaie
ahmad
Jammu
Summary
Looking to join a reputable and exciting Hospitality Sector where I can progress quickly and have the opportunity to develop an enviable career profile.
An energetic, talented and driven with a real passion for delivering a first-rate service to people and maintaining excellent relationships with them to encourage repeat business. Having a proven track record of running successful operations that nurture and grow the business, cut costs whilst at the same time maximizing profits. Possessing the experience and initiative to further bolster a organization reputation and commercial success.
Overview
13
years of professional experience
2002
years of post-secondary education
4
Languages
Work History
Devyani International Ltd.Srinagar
Restaurant Manager
08.2021 - Current
Job overview
- Company Overview: Pizza Hut
- Organize stock and equipment, order supplies and oversee maintenance, cleanliness and security of the store
- Plan and work to budgets, maximize profits and achieve sales targets set by MM & AC
- Recruit new staff, and train and develop existing staff
- Ensure standards of hygiene are maintained and that the restaurant complies with health and safety regulations
- Ensure high standards of customer service are maintained
- Handle customer complaints and queries
- Carry out marketing activities in line with company policy
- Prepare reports and other performance analysis documentation
- Pizza Hut
Syadwad Jain Educational & Social Trust
Operations Manager (Project-Himayat DDU-GKY)
01.2019 - 12.2020
Job overview
- Maintaining training center as per the norms of DDU- GKY project
- Ensuring ACLP adherence during training
- Ensuring all Lab Equipment are functional, and infrastructure related items are in place
- Responsible for Students Mobilization, their Training and Administration of Centre
- Developing network with the relevant industry and Taking care of aspirant's OJT and Placements
- Maintaining data of Placement Tracking and guiding the team accordingly
- Making Risk assessment strategy and mitigation plan as per the SOPs
- Overseeing full compliance to laid down Quality systems and maintaining accounting standards in centers and ensure 100% compliance in the region to comply with organizational policies
Aide-et-Action International South Asia
Project Officer
03.2017 - 12.2018
Job overview
- Company Overview: India
- Overall management and execution for the projects
- Setting up of new training centers in coordination with district administration
- Ensure proper implementation of project, Continuous technical upgradation of the training programme
- Identification, motivation mobilization and selection of suitable trainees for skill development programs in coordination with the National bodies associated with us
- To ensure that a daily summary report from all quality exes is maintained and reported to self
- To further give pointers to top management on areas of improvement as well as strengths
- Will solely be responsible for quality measures and not quantitative
- To ensure that timely feedback is passed on to respective teams, team leaders and project managers, to make the process better
- To monitor this activity, personally
- To groom current quality staff to the extent that we move to total compliance and look at zero error
- India
Doctors for You
Program Coordinator
06.2016 - 03.2017
Job overview
- Company Overview: (Delhi)
- Represent & be the key contact for the project in the project area
- Setting up of new training centers in coordination with district administration
- Identification, motivation mobilizing and selection of suitable trainees for skill development programs in coordination with the National bodies associated with us
- Overall Management and execution for the projects
- (Delhi)
Rasa Retreat
F&B Manager
09.2013 - 06.2016
Job overview
- Company Overview: Srinagar Jammu & Kashmir
- Manage all F&B and day-to-day operations with budgeted guidelines
- Preserve excellent levels of internal and external customer services
- Design exceptional menus, purchase goods and continuously make necessary improvements
- Identify customers needs and respond proactively to all of their concerns
- Lead F&B team by attracting, recruiting, training and appraising talented personal
- Comply with all health and safety regulations
- Report on management regarding sales results and productivity
- Srinagar Jammu & Kashmir
Hotel The Chancery Pavilion
F&B Service Associate
05.2012 - 09.2013
Job overview
- Assist in creating a warm & Welcoming environment for our guests
- Ensure that guests are seated and provided with menus promptly
- Ensure that all guests requests and queries are responded to promptly and effectively and an exceptional service is delivered to guests at all times
- Take food & beverage orders and ensure that orders are communicated to the kitchen & Bar promptly and accurately
- Ensure that restaurant are clean and well presented at all times and assist with cleaning and housekeeping duties are required
- Deal with guest complaints with friendly manner, ensure guest satisfaction at all time
- Assist in setup & preparation, and provide service duties for functions as required
Education
IGNOUSrinagar
Bachelor from Tourism Studies
IHM Srinagar
Diploma from Front office & Hospitality administration
JKBOSESAADI MEMORIAL INSTITUTE OF EDUCATION
10+2
03.2025 - 01.2008
Skills
Guest relationship Management
Problem Solving
Performance management
Human Resource Information System
Team Management
Operation Management
Employee Engagement
Human Resource Development
Training Management
Father's Name
Farooq Ahmad Alaie
Personal Information
- Age: 31
- Date of Birth: 05/19/91
- Gender: Male
- Nationality: Indian
- Marital Status: Un-married
Disclaimer
I, Azad Ahmad Alaie, hereby declare that the information contained herein is true and correct to the best of my knowledge and belief.
Timeline
JKBOSE
10+2
03.2025 - 01.2008
Restaurant Manager
Devyani International Ltd.
08.2021 - Current
Operations Manager (Project-Himayat DDU-GKY)
Syadwad Jain Educational & Social Trust
01.2019 - 12.2020
Project Officer
Aide-et-Action International South Asia
03.2017 - 12.2018
Program Coordinator
Doctors for You
06.2016 - 03.2017
F&B Manager
Rasa Retreat
09.2013 - 06.2016
F&B Service Associate
Hotel The Chancery Pavilion
05.2012 - 09.2013
IHM Srinagar
Diploma from Front office & Hospitality administration
02.2011
IGNOU
Bachelor from Tourism Studies
06.2018