Results-driven Store Manager experienced in hiring skilled sales associates and optimizing store operations. Achieved high levels of staff cooperation and productivity through effective team building and management strategies. Focused on enhancing staff satisfaction and performance standards to maximize team efficiency.
Hi, I’m
AZAD GILL
Retail Store Manager
Chandigarh
Summary
Overview
1
Language
10
years of professional experience
Work History
LEVIS STORE WEST WIND RETAIL PVT LTD
Store Manager
12.2024 - Current
Job overview
- Oversaw daily operations to ensure efficient store functionality and uphold cleanliness and safety standards for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Directed financial operations, including budget planning, expense tracking, and record-keeping to ensure fiscal accountability.
AMERICAN EAGLE
ASSISTANT STORE MANAGER
09.2021 - 01.2024
Job overview
- Promoted to assistant store manager at American Eagle on September 17, 2021, maintaining the role until 2024.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
AMERICAN EAGLE
SR CCA
07.2020 - 08.2021
Job overview
- Worked in American Eagle as a senior customer care associate from July 2020 to August 2021.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
ARROW ARVIND LIFESTYLE BRAND
SENIOR CCA
01.2018 - 01.2020
Job overview
COLOUR PLUS
Fashion consultant
01.2016 - 01.2018
Job overview
- Provided fashion consulting services at Elante Mall
- Assisted in merchandising store displays, resulting in a visually appealing shopping environment.
- Boosted sales revenue through effective upselling and cross-selling of fashion products.
- Developed lasting relationships with clients, leading to increased repeat business and loyalty.
Education
INDIRA GANDHI NATIONAL OPEN (IGNOU)INDIRA GANDHI NATIONAL OPEN (IGNOU)
B.A
University Overview
GPA: pass
HARYANA BOARDKAMAL SR SEC SCHOOL
High School Diploma
04.2001
University Overview
GPA: 59%
Skills
Retail inventory management
Store operations
Shift scheduling
Operations management
Loss prevention
Stock control
Store opening and closing
Team leadership
Staff management
Customer engagement
Store displays
Problem-solving
Computer literacy
Team building
Interests
Playing game, surfing internet, Dancing
Timeline
Store Manager
LEVIS STORE WEST WIND RETAIL PVT LTD
12.2024 - Current
ASSISTANT STORE MANAGER
AMERICAN EAGLE
09.2021 - 01.2024
SR CCA
AMERICAN EAGLE
07.2020 - 08.2021
SENIOR CCA
ARROW ARVIND LIFESTYLE BRAND
01.2018 - 01.2020
Fashion consultant
COLOUR PLUS
01.2016 - 01.2018
HARYANA BOARD
High School Diploma
04.2001
INDIRA GANDHI NATIONAL OPEN (IGNOU)
B.A
PERSONAL STRENGTHS
PERSONAL STRENGTHS
- Ability to learn from mistakes.
- Creative thinking.
- Task prioritization.
- Discipline and determination.
- Analytical thinking.
- Communication skills.
- Dedication and enthusiasm.
- Positive attitude.
- Punctuality.
PERSONAL PROFILE
PERSONAL PROFILE
- Date of birth: 04/10/1992
- Marital Status: Married
- Nationality: Indian
- Known languages: English, Hindi, Punjabi
- Hobby: Playing games