Managed inventory control, cash control, and store opening and closing procedures.
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Improved store layout for better customer flow and product visibility, leading to increase in average purchase size.
Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
Education
Some College (No Degree) - SSLC
MUSLIM HIGHER SECONDARY SCHOOL
TAMIL NADU MELAPALAYAM
Skills
Customer response
Training and mentoring
Inventory control
Store merchandising
Customer relations
Team leadership and coaching
Team motivation
Team building and leadership
Problem-solving
Sales professional
Work Planning and Prioritization
Customer service
Staff supervision
Team leadership
Employee training
Store operations
Retail inventory management
Product merchandising
Cash management
Sales expertise
Risk management
Performance reviews
Store displays
Staff management
Sales promotions
POS systems
Opening and closing procedures
Bank and safe deposits
Team development
Order management
Goals and performance
Recruiting and hiring
Talent recruitment
Sales analysis
Documentation and reporting
Customer service management
Store opening and closing
Sales strategies
Leadership development
Promotional planning
Root-cause analysis
Report generation
Employee scheduling
Vendor management
Friendly and positive
Systems and software expertise
Employee terminations
Security system monitoring
Maximizing profitability
Partnership building
Merchandise planning
Special events
Pricing strategies
Supply chain management
Market analysis
Timeline
Store Manager
M K Retail
06.2014 - Current
Some College (No Degree) - SSLC
MUSLIM HIGHER SECONDARY SCHOOL
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