Managed inventory control, cash control, and store opening and closing procedures.
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Improved store layout for better customer flow and product visibility, leading to increase in average purchase size.
Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
Founder & Managing Director at Pipin Fashions and Retail Pvt Ltd, Brands Retail India Pvt LtdFounder & Managing Director at Pipin Fashions and Retail Pvt Ltd, Brands Retail India Pvt Ltd